Quality Controller Social Media
Resume:
Gowrishankar V
SENIOR EXECUTIVE
About Me
Professional Experience
Achievements
Senior Trainee Executive with two years of work
experience in non-Voice BPO. In 2021 successfully led a 15-person team during a high volume of work in a
small time with an Accuracy of 98.67% proven ability in assisting a Team. 40WPM Typist with good experience. Friendly, compassionate with excellent interpersonal communication skills quality controller team.
Hard Skill
MS Office (Word, Excel, Outlook)
Good Typing Knowledge
Networking and Troubleshooting
Python
Soft Skill
Observation
Decision making
Communication
Multi-tasking
Education Background
PERIYAR UNIVERSITY
M.Sc., Physics (May 2018 - April 2020)
CGPA - 6.8 / 10
Completed in 2020
K.S.R. College of Arts and science
B.Sc., Physics (June 2014 - May 2017)
CGPA - 7.8 / 10
Completed in 2017
My Contact
gowrishankar.vasudevan96@gm
ail.com
2/88, E2 S.N.M Viswam Nagar,
Namakkal
Netmeds Marketplace India Pvt. Ltd., Chennai
Senior Executive
2020 - 2021
2021 - 2022
I have been awarded Employee of the
Month for maintaining good records.
I have been awarded Employee of the
Year for maintaining Team performance.
Mahendra Next Wealth India Pvt Ltd., Salem Process Executive
MAY 2022 – Present
SEP 2020 - MAR 2022
Handling customer queries on Web Chat, E-mails and Social Media. Educate current and potential customers with product and service information. Maintain accurate customer records. Identify and escalate priority issues to the Team Leader and Ops Team.
Key responsibilities:
Jumio's AI-powered ID Verification allows businesses to establish the genuine identity of their users by verifying government-issued IDs in real time, automatically. Jumio's advanced technologies detect manipulations of ID images, content (name, address, date of birth, etc.) and face photo replacements.
Key responsibilities:
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