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Management, Customer Service

Location:
Carson City, NV
Posted:
April 14, 2023

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Resume:

Cory Putnam

Carson City, NV

775-***-****

Summary

● 15 Years Customer Service Experience

● 10 Years Retail Experience

● 3 Years Management Experience

● Store Manager Training

● Windows Office Experience

● Point of Sale Systems Experience

Work History

Remedy's

August 2021 - February 2022

Bartender

● Point of sales

● Inventory

● Customer service

GameStop

November 2020 - July 2021

Assistant Store Manager promoted to

Store Manager

● Opening/Closing

● Cash Handling and logging

● Supervision, Training, and Scheduling for 5-10 associates

● Shipping and Receiving

● Maintaining Visual Standards

● Updating and Maintaining Marketing Materials

● Recruiting/Interviewing/Hiring

● Statistical Business Analysis, Reporting and Evaluation

● Customer Satisfaction and Complaint Resolution

● Inventory Management/Tracking

Bath and Body Works (L Brands)

October 2019 - October 2020

Associate/Key Holder

● Opening/Closing - Key Holder

● Cash Handling and logging

● Supervision, Training, and Scheduling for 10-30 associates

● Shipping and Receiving

● Maintaining Visual Standards

● Updating and Maintaining Marketing Materials

● Recruiting/Interviewing/Hiring

● Statistical Business Analysis, Reporting and Evaluation

● Customer Satisfaction and Complaint Resolution

● Inventory Management/Tracking

Independent Contractor

December 2017 - August 2019

Professional Driver

● Long Distance Transportation and Delivery

Miscellaneous

August 2015 - November 2017

● Various Unemployment, Temporary Assignments, and Side Jobs or Labor Contracts as they coincided with being a “stay at home” father. Skechers USA

November 2012 - July 2015

Associate/Floor Supervisor/Assistant Manager

● Opening/Closing - Key Holder

● Cash Handling and Logging

● Supervision, Training, and Scheduling for 8-10 Associates

● Shipping/Receiving

● Maintaining Visual Standards

● Updating and Maintaining Marketing Materials

● Recruiting /Interviewing/Hiring

● Statistical Business Analysis, Reporting and Evaluation

● Customer Satisfaction and Complaint Resolution

● Inventory Management/Tracking

AllConnect Verizon Wireless

June 2010 - February 2011

Commissioned Salesperson

● Opening and Closing - KeyHolder

● Cash Handling and Logging

● Shipping and Receiving

● Visual Standards

Education

● General Education Diploma

● Extensive on the job training in all aspects of retail operations



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