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Administrator Associate Support Technician

Location:
Atlanta, GA
Posted:
April 14, 2023

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Alejandro Garcia

CEH

Cyber security graduate with 5 years of IT support experience. I also have a passion for security. I have aquired several IT certifications and I am in the process of aquiring new cloud and network security certifications which helps me to understand the importance of keeping your information safe. I am a fast learner and great to work with on a daily basis even in tough situations.

adwj07@r.postjobfree.com

754-***-****

Forsyth, United States

linkedin.com/in/alejandro-garcia-29735a135

SKILLS

Vulnerability detection Port scanning tools (e.g., Nmap, Hping) DoS, DDoS, session hijacking, webserver and web application attacks, SQL injection, wireless threats detection SQL injection methodology and evasion techniques Web application security tools SQL injection detection tools Communication protocols Security and Risk Management Asset Security Identity and Access Management (IAM) Network configuration Basic Python scripting Basic understanding of Controls and frameworks Microsoft/Linux/MacOS/mobile operating systems Basic powershell scripting EDUCATION

Associate of Science, Cybersecurity

Trident University

07/2021 - 01/2023, 3.4 Final GPA

Foundations of Computing I & II Object-Oriented Programming in Python Network Fundamentals and Network Defense Information Security Management and Ethics Operating Systems and Security Ethical hacking and Intrusion Detection Computer Ethics and Information Security Management Cloud and Security Network Administrator Program

The Academy of South Florida

02/2023 - Present,

CEH: Certified Ethical Hacking Boot Camp Training Exam CLF-C01 AWS Certified Cloud Practitioner Exam SAA-C02 AWS Certified Solutions Architect Associate CompTIA Security + Exam: AZ-900 Microsoft Azure Fundamentals Exam: AZ-104 MCA Azure Administrator Associate Exam 200-301: CCNA Implementing and Administering Cisco Solutions

(ISC)2 CISSP: Certified Information Systems Security Professional Training

CERTIFICATES

CompTIA A + (09/2017 - Present) CompTIA Network + (02/2019 - Present) CompTIA IT Operations Specialist (02/2019 - Present) Certified Ethical Hacker (03/1720 - Present) Foundations of Computing I & II

Courses

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SOFT SKILLS

Interpersonal and communication skills Adaptability Problem-Solving Skills Technical Aptitude Attention to Detail A Desire to Learn An Understanding of Hacking

PERSONAL PROJECTS

Home Network Vulnerability Assessment (11/2022 - Present) Home network enumeration using Nmap and Zenmap software on Kali Linux. Performed vulnerablity scans using Retina and Nessus software find open ports/protocol on home networks. Discovered and closed vulnerabie ports on VM instance of apache server on VirtualBox. Deployed Firewalla firewall and NIDS using Security Onion for intrustion detection. Home Penetration Testing (10/2022 - 11/2022)

Scanned network using Nmap and Nessus for test devices. Located target devices (iOS iPhone 8 test phone & android - Galaxy s8 test phone). Used Metasploit & Msvenom to run reverse shell exploit on andriod test phone and installed remote access trojan payload on iOS device. Used Ettercap to run a DNS spoofing man-in-- middle attack on Google Chromebook. WORK EXPERIENCE

IT Service Desk Analyst

Chewy Inc

03/2021 - Present, Plantation, Florida

high volume first call resolution/ticket escalation Multi-team collaboration for company wide priority issues Excellent remote user technical support for over 18,000 internal employees IT Tier 2 Technical Support Technician

Point Blank Enterprises

09/2020 - 12/2020, Pompano Beach, Florida

Support to clients via help desk tier 2 call escalations Perform layer 1-layer 3 troubleshooting on garment cutting equipment Asset Administration – documenting and issuing IT assets along with attaching Docusign to profiles Junior Network Engineer

BetterNOI

01/2020 - 08/2020, Miramar, Florida

Active Directory/ Windows Server 2000 administration Client website DNS adminstration and security hardening website manual testing for content and accessiblity VOLUNTEER EXPERIENCE

Volunteer

Helping Hands

11/2020 - 11/2021, Plantation, Florida

Helping Hands provides assistance to meet basic human needs as well as education, job training & guidance to create self-sufficiency Holiday Food Distrobution & Food Pantry Check-in

Achievements/Tasks

Achievements/Tasks

Achievements/Tasks

Tasks/Achievements



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