Debra A Escalera
Oklahoma City Oklahoma 73162
************@*****.***
Objective: To obtain employment in Customer Service
Job Related Summary
Telephone and Front Desk Reception
Customer Service
Clinical and Administrative Support
Data Entry
Education
General Office Receptionist, AOIC, Vocational School, Anchorage, AK
Certified Professional Secretary Refresher Course, Anchorage Community College, Anchorage, AK
Adult Reading Tutor, Anchorage Literacy Program, Anchorage, AK
Employment History
Beauty World, Oklahoma City, Ok
February 13 - Present
Cashier
Eber Eats, Oklahoma City Ok, October 2021 - March 2022
Delivery driver. Duties consisted of pick-up and delivery of food items from restaurants for diners, as well as grocery and pharmacy shopping for delivery.
Iconma.com, Troy MI June 2012 - July 2012
Data Entry Specialist
Responsibilities: Assigned to work with team updating worldwide client database using macros
River Oak Children for Children, Carmichael, CA September 2005 - April 2010
Receptionist/Family Advocate
Responsibilities: Excelled in role requiring a variety of customer service and administrative tasks and resolved customer issues with expediency; proficient in telephone and front-desk reception within a high-volume environment. Maintained confidential information in client charts. Generated daily client progress notes into the County billing system. I provided advocate support to caregivers of children receiving mental health services, and in family reunification
School Business Services, Sacramento CA July 2004 - September 2005
Receptionist.
Responsibilities: Greeted visitors, routed incoming calls, recorded staff meeting minutes, filed and also involved in data processing and medical billing.
Kelly Employment Services, Sacramento, CA
October 2003 - July 2004
Administrative Assistant
Responsibilities: Involved in various assignments working as an Administrative Assistant/Receptionist.
South Central Counseling Center, Anchorage, AK November 1999 - August 2002
Admin Resource Specialist
Responsibilities: Served as first point of contact for consumers and staff calling or visiting the clinic; efficiently operated switchboard and provided prompt, courteous and knowledgeable assistance.