Data Entry Customer Support

Shantanna Brown

Orlando, FL *****

*************@*****.***

+1-407-***-****

Work Experience

Postal Center

Florida

August 2022 to October 2022

• Organize and sort mail into individual mailboxes every other day

• Assign proper labels up to 20 packages a day

• Operated cash register, accepted cash, credit and mobile payments, collected payments and provided accurate change with receipts

• Maintained professional store appearance

Team Member

Pollo Tropical - Pembroke Pines, FL

May 2021 to June 2021

• Operated cash register, accepted cash, credit and mobile payments, collected payments and provided accurate change with receipts

• Maintained professional store appearance by inspecting checkout areas, cleaning, trash removal and other actions.

• Kept drive-thru station well-stocked and organized to meet customer needs.

• Prepared drinks, and other special items safely and efficiently

• Serviced over 150 daily customers while keeping high-volume line moving and maintaining high customer satisfaction

• Achieved a 9/10 customer survey rating and maintained it throughout employment Education

High school diploma

Miramar High School - Miramar Beach, FL

August 2018 to June 2022

Skills

• Pool Maintenance

• Swimming

• Busser

• Customer service

• Customer support

• Computer skills

• Food handling

• Data entry

• Office experience

• Shipping & receiving

Languages

• Jamaican Patois - Fluent

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