CHRISTINA RAMIREZ

**** ******* **. **** ****** CA 91792 · 626-***-****

adwioq@r.postjobfree.com

To secure a responsible career opportunity, fully utilize my skills and training, while making a significant contribution to the success of the company.

EXPERIENCE

MARCH 2020 – PRESENT

OFFICE MANAGER ( POMONA,PASADENA OFFICE) CALIFORNIA OCULOPLASTICS/CALIFORNIA RETINA

-Maintain the flow of clinic, watch and run the floor

-Room patients, get them ready for procedures such as injections, laser, etc

-Take OCT,FA, Color photos with Heidelberg

-Work up when needed

-Make and send out weekly schedule to techs, such as which clinic they will be at and how many patients are scheduled.

-Finalize time cards, adjust times, approve deny time off, add PTO if needed.

-Order medication based on par level, keep track of all patient assistance program medication

-Check inventory weekly, order what is needed by the end of the month

-Have weekly meeting with all managers and Doctors, then have my weekly meetings with my techs

-Work on patient call backs, questions concerns or RX refills

-On down time work on recall list, and schedule patients who have not come in for routine check up

APRIL, 2014 – MARCH 2020

OFFICE MANAGER (ARCADIA,POMONA OFFICE) ACUITY EYE GROUP, FORMERLY RETINA INSTITUTE OF CALIFORNIA

-Manage both offices, make sure there is enough staff for doctors to have a smooth clinic

-Jump in when needed, either back or front office

-Make and send weekly schedule for all techs

-Finish and check time cards by the end of the pay period, adjust techs time if needed as well as approve and apply PTO if needed

-Make sure medication par levels are met, check expiration dates

-Have weekly manager meetings and then have my own weekly meeting with my techs

-If helping the front, answer calls, check in patients, check out patients, collect co-pays, make next appt, submit authorizations task for HMO patients, check and make sure HMO patients have a current authorization on file, make sure next day patients insurance is verified and are good to go

-Research photographer, certified in many different studies for the TOPCON and Heidelberg camera.

-Call center representative when first started- answered calls, triaged calls and sent to correct clinic/department.

2

EDUCATION

2006

MEDICAL ASSISTANT DIPLOMA, NORTH WEST COLLEGE POMONA 2000-2004

HIGH SCHOOL DIPLOMA, BALDWIN PARK HIGH SCHOOL

SKILLS

Microsoft Word/ Excel spreadsheet’s

Internet Proficient

Type 60 WPM

Can work front and back office

Have used many different OCT machines

Very efficient, professional, and like things

done in a timely matter

LANGUAGES

Primary language, English

Fluent in Spanish

REFERENCES

UPON REQUEST

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