Clerical Supervisor, Healthcare, Mental Health, Billing/Accounting

Rasheka P. Shell

Charlotte, NC

Tel :704-***-****

Email: adwifv@r.postjobfree.com

Work Experience

****-**** ****** ******

Clerical Supervisor

• Applicant screenings,conduct interviews,on-boarding

• Staff coaching/counseling

• Application tracking(iCIMS)

• Staff education/Staffing/Training

• Staff time& attendance management/Payroll

• Regulatory Compliance

• Charge Entry, Payment posting, EOD Balancing

• Supervision of all non-clinical staff

• Maintain physician office and call schedules

• Departmental Purchasing

• Manage Work-queues

• Monthly Reporting

• Host and attend meetings

• Develop rapports with outside vendors, pharmaceutical companies

• Performance Evaluations

• Assess staff training needs

• Release of Information(adhering to HIPPA guidelines)

• Records Release Authorizations

Surgery Coordinator

• Schedule inpatient/outpatient surgeries

• Obtain prior authorizations/per-certifications

• Develop rapports with in/out of network facilities

• Communicate per-surgical instructions

• Maintain physician surgery schedules

• Obtaining surgery authorizations

• Health Information release

Patient Services/Referral Coordinator

• Process internal/external referrals

• Obtain necessary insurance authorizations

• Manage referral work-queues

Education

2016 University of Phoenix

Bachelor of Science in Health Administration

2013 University of Phoenix

Associate of Arts in Healthcare Administration

Skills

• MS Office, iCIMS, API, EPIC,

• Staff training and development

• Typing/10 key

• Analytical/Problem solving

• Leadership

• People skills

• Organizational/Attention to detail

• Decision making

• Customer Service

• Time management

• Communication skills(verbal/written)

• Detail oriented

• Performance management

• Compliance

• Delegating tasks

• Service Recovery

• Employee engagement/retention

• Documentation

• Cash management

• Health Information Management

Contact this candidate