Sales Associate Customer Service

Samreet Kaur

587-***-**** **************@*****.*** 2425 25th Ave. NW,

Calgary, AB

T2M 2C6

Profile

I am Samreet Kaur, an enthusiastic student studying at SAIT with approximately 1 year of customer Service and Cashier Experience. Detail oriented, efficient and organized professional with wide-ranging experience in customer care service, administrative support, and outstanding interpersonal communication skills. Very creative, innovative and hardworking with an excellent attitude towards work; trained in hospitality with internship experience at Space Furnishers City, Haryana. Highly trustworthy, discrete, understanding the need of client confidentiality and maintaining the ethical standard. Possess strong analytical and problem solving skills with efficient decision making. AVAILIBILITY: PART TIME

Experience

1.MANAGER

NOORMAHAL PALACE HOTEL, KARNAL, INDIA — JUNE 2022- DECEMBER 2022

Checked in and checking out guests as well as preparing and collecting room keys.

Welcomed guests and giving information regarding the hotel and surrounding area.

Used to take and amend bookings upon request.

Efficiently handled parcels and messages for guests.

Worked in other departments ( housekeeping, food and beverage) gaining a variety of knowledge and experience.

2.Cashier (Part -Time ) MAY 2021- MARCH 2022

Used to Punch the Bills of the Furniture Items .

Inputed Customer Information in to Excel Database as well by asking for regular updated on email and Registered Number.

ACCOMPLISHMENTS:

~Consistently Reached or Exceeded My Goal of Accuracy as a Cashier.

3.Cashier and Sales Associate January 2023- Present

Company Name: Bouclair Calgary

Address: Near Chinook, SE, Calgary.

Education

Diploma in Software development at SAIT. (January 2023- Present) Expected to graduate in 2024.

Grade 12 (Science) JPS Academy, Karnal, India (April 2021- June 2022) GPA : 10/10

Skills

Optimistic and personable; a positive and productive team member. Highly accountable and flexible; can be relied on to perform well according to the situation

Able to remain calm, pleasant and focused in a fast- paced service environment.

Physically fit, hardworking and able to adapt quickly.

Self motivated and target driven mindset.

Quick learner with active listening.

Able to perform and maintain breakeven points of clients needs and organizational standards.

Capability to handle clients with delegation and diplomacy.

Certification

First position in Declamation contest at State level Contest.

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