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Amber Laird

Memphis, TN

Willing to relocate: Anywhere

Work Experience

Housekeeping Supervisor

Hyatt downtown - Memphis, TN

December 2022 to Present

As a Hsk Supervisor I instruct/maintain in getting my housekeepers what they need to get the job done in a timely fashion. I assign boards for 8+ RA’s. I make sure we have laundry stock and in order as well as cleaning products. I assist with Al guest need checking in/out.

Server

Alfred's on Beale - Memphis, TN

December 2021 to August 2022

Housekeeping Room Inspector

Peabody Hotel - Memphis, TN

September 2019 to November 2021

Inspecting each room cleanliness to the best of the company expectations. Assuring all rooms are neat and ready for each guest experience.

Server

Blues City Café - Memphis, TN

February 2015 to November 2019

Education

High school diploma in Diploma

Booker T. Washington High School - Memphis, TN

August 2005 to May 2008

Skills

• Bartending

• Busser

• Food Service

• POS

• Restaurant Experience

• Serving Experience

• Organizational Skills

• Upselling

• Food Preparation

• Host/Hostess

• Catering

• Kitchen Experience

• Restaurant Management

• Microsoft Powerpoint

• Banquet Experience

• Library services

• Microsoft Word

• Retail Sales

• Cash Handling

• Kitchen Management Experience

• Cashiering

• Food Safety

• Shift Management

Certifications and Licenses

Food Handler Certification

Assessments

Customer service fit — Familiar

June 2021

Measures the traits that are important for success for customer service roles

Full results: Familiar

Food service: Customer situations — Proficient

July 2021

Ensuring customer satisfaction and prioritizing tasks in a food service setting

Full results: Proficient

Work style: Reliability — Highly Proficient

August 2021

Tendency to be reliable, dependable, and act with integrity at work

Full results: Highly Proficient

Customer service — Familiar

July 2021

Identifying and resolving common customer issues

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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