Service Representative Customer

Teresa Honaker

*** ***** ** *

Rockwell,IA*****

641-***-**** **********@*****.***

I am a very self motivated individual who strives to be the best at anything I do. I am very dependable and honest and I love to work with striving companies and I like to take my knowledge and skills and be a part of there success. I love to take on new challenges and exceed the expectations of myself and others.

Work Experience

Customer service

LLC Southshore Inc.

Specialized in selling vacation packages across all vacation destinations. I booked the vacation destination, set up car rental services. I also offered upgrades to reach sales growth. I won many contests for the highest sales.

Customer Service Representative

Hardee's/Carl's Jr - Mason City, IA

February 2018 to May 2018

Order taker. I worked the drive thru windows. Operated the fryers

Server/Prep Cook/Dishwasher

Ruby Tuesday - Mason City, IA August 2017 to February 2018

Server, expo, prep for salad bar and Sunday brunch, phone orders, greeter.

Kitchen Manager/Cook

Rockwell Area Market/Northern Lights Pizza - Rockwell, IA

November 2016 to August 2017

Hired trained employees. Created daily specials, catering, ordering, brought in northern lights pizza chain. Doubled sales within 6 months.

Hostess/Expo

Buffalo Wild Wings - Mason City, IA

April 2016 to October 2016

Greeter, order taking, cashier, host, bus tables, expo, food runner

Training general manager

Papa John's - Waterloo, IA

September 2010 to May 2013

Hired trained employees and trained other general managers to operate their own stores. Ordering, payroll, scheduling, inventory, and maintenance. Local store marketing. Won a award for highest pizza score maintained in a year.

Customer Service Representative

Affina, Waterloo IA

Handled inbound calls from various companies. Worked with multiple lines at a time and several platforms to process the needs of each client. Handled customer complaints, providing them with solutions. I worked with AT&T troubleshooting problems with customers phone equipment. I set and demographics of men and women who want to enlist in the army and scheduled interviews. I worked for a pharmaceutical company where I handed customers concerns about medicines the dosage amounts and questions about poison control.

Education

Carson High school

Carson city, NV

High school diploma, 1999

Las Vegas Culinary Art School

Souf Chief

Las Vegas, NV

Specialized in soups and sauces, gravy, seasonings

January 1998 to January 2000

Skills

Great with people and the passion to help others. Excellent customer service skills. Proficient with computers, platforms, windows, excel, spreadsheet, and PowerPoint. Good in Marketing and driving sales volume. Great at working with others as a team or as a trainer.

Certifications/Licenses

Souf chef

January 1998 to Present

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