Sensitivity: Public

CONTACT

Westmont, IL *****

T: 630-***-****

E:adwib0@r.postjobfree.com

A position in the Insurance industry, leading to a career as an Insurance Claims Processor/Adjuster. To seek and maintain full-time position that offers professional challengers utilizing interpersonal skills, excellent time management and problem-solving skills

SKILLS

● Health Information

Management

● Medical Terminology

● Medical Insurance and

Billing

● WebMD software (Claim

Gear)

● Knowledge of ICD-10,

CPT, HCPCS

● Interpersonal

communication for

Health Professional

● Medical Law and Ethics

● HIPAA Law Education

Microsoft Office 2019: Outlook,

Word and Excel

CERTIFICATIONS

Licensed Real Estate Broker.

April 2005-May 2014.Member of

Main Street Organization of

REALTORS (RWSSC) 2005-

2014.Pro Training Certification

of Completion September 2016.

Allen School of Health Sciences

– Platinum Honor, Allen School

of Health Sciences – Platinum

Honor, 4. OGPA.

Spring/Summer/Autumn

2016.Sure Win Inc. Quadrennial

Code of Ethics Training

Certification of Completion.

ProTrainings, HIPPA Training

Certification of Completion.

September 2016

PROFESSIONAL EXPERIENCE

2020 – 2023 April

Customer Service Rep. Beko US Inc, IL Bolingbrook

● Handle product/service claims and special orders/requests.

● Process, categorize, and answer customer emails and telephone calls, providing high quality service.

● Communicate status and schedule to customers.

● Handle correspondence quickly, accurately and in a business-like manner.

● Interpret and communicate accurately to customers about company policies and product description/prices.

● Work on special assignments as needed.

August 2017 – January 2020

Customer Support Performance Health, Warrenville IL

● To resolve issues related to recent NetSuite implementation.

● Handle product/service claims and special orders/requests.

● Respond knowledgeably to returns-credits/adjustment, all mail, and adjustment log/inventory.

● Coordinate the tracing procedure for lost orders and shipments and process EDI claims.

● Quote cost and delivery for customers, investigate and resolve delivery delays.

● Establish approximate deliver time and cost for customers and investigate delivery delays.

● Provide customers with pre-purchase product specifications and usage instructions.

● Member of NetSuite Recovery Team charged with correcting post- implementation errors and issues.

● Interpret and communicate accurately to customers in reference to company policies and product description/prices.

● Work on special assignments as needed.

Real Estate Broker May 2005- April 2014

Charles Rutenberg Realty Naperville, IL

Specialized in representing clients in purchase and sales of single-family Roma A Mile

RM

Sensitivity: Public

LANGUAGES

Lithuanian – Native

Russian – Full

Professional

June 2005 – May 2014

Real Estate Broker Public, Charles Rutenberg Realty

● Specialized in representing clients in purchase and sales of single-family residences.

● Assisted with financing, developed marketing strategies.

● Provided quality service and achieved outstanding results. EDUCATION

October 2017

Associate of Applied Science Medical Billing and Coding Allen School of Health Sciences (Phoenix, Arizona)

June 1988

MA Pedagogy and Psychology Lithuanian and Russian History Pedagogical Institute of Siauliai, Lithuania)

Sensitivity: Public

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