Heather Keim
New Market, AL 35761-8432
***************@*****.*** ~ 717-***-****
Objective
Experienced Quality Control Associate with a demonstrated history of working in the Plastic and Stamping industry.
Skills & Experience
Injection Molding
Drop Gage
Telephone Reception
Blue Print Reading
Tool Scope
Microsoft Office
Optical Gaging of Product
ISO 9001
Strong problem-solving skills
Reading/ Using Calipers
Minitab
Employment History
Aug/2022- Present
Foundever/Remote
Foundever/Sitel,Customer service(CX) company
PSCU campaign- payment processing, fraud and risk management, data and analytics,digital banking, strategic consulting and real time payment platform.
Cash app Taxes campaign-Providing information to help customers prepare their Federal and state returns.
Cash app taxes is a DIY software as you can point them in a direction to the information that is needed without providing direct answers.
Nov/2020-July 1, 2022
Intellicor/Hurlock,MD
Intellicor, Printing, Mailing, publishing, fulfillment, and integrate marketing solutions through one trusted & reliable source.
Duties and responsibilities:
•Using warehouse management software, process and release orders.
•Distribute orders to be processed to the fulfillment to insure adherence to customer SLA requirements
•Communicate with Customers directly for problem solving, reporting and supplying requested information.
•Understanding SOPs for proper packaging and shipping of product.
•Do Low level picking when needed.
•Ability to recognize and read location codes, box markings and product codes.
•Packing and palletize and hand stock product.
•Utilize hand jacks in moving pallets or product.
•Recognize, resolve and correct discrepancies in mailing instructions, Labeling, addresses and invoicing.
•Assist in cycle counting as required.
•Research inventory discrepancies.
•Evaluate incoming returns for disposition (restock or destroy) and record data in the warehouse management system.
•Participate in reductions as required.
Feb/2020- Nov/2020
Seiko Reader Egide USA-Cambridge,MD
Egide, operates in cutting edge markets with strong technology barriers to entry in all critical industry segments (space,Defense, security, Aeronautics, Telecommunications and energy).
Duties and Responsibilities:
Visually Inspect pre assembled parts
Reading all levels of Gold,Tin and copper on Seiko Reader
Filing Travelers with correct job
Entering Data into a spreadsheet to be sent with material customer
Aug 2019 – Feb/2020
Quality Inspector Dart Container - Federalsburg, MD
Dart Container, formerly Solo Cup, is a global leader in the production of single-use foodservice products (paper and foam cups/ containers).
Duties and responsibilities:
Visually inspecting coffee cups
Filling cups with coffee to make sure they don’t leak
Flush fill
Drop gage
Band gage
Operating within Good Manufacturing Practice (GMP) guidelines
Feb 2010 – Aug 2019
Quality Inspector Tech New Concept Technology - Emigsville, PA
NCT offers expertise and excellence in expeditious time to run production mold tooling services including reel to reel insert molding, innovative advanced rotary and shuttle molding techniques. They are a component manufacturer, with tool design and build, molding (conventional and insert molding), high-speed stamping and assembly capabilities.
Duties and responsibilities:
First Article Testing
Final Inspections
Optical Gaging
Training Quality Control
Machine Cleaning and Prep
Operation of Plastic Injection Molding Machinery
Inspect Quality of merchandise
Shipping/ packing products
Adherence to ISO 9001 requirements and guidelines
Reading and interpreting blueprints
Utilizing basic office software and computer skills
Troubleshooting and problem solving
Understanding Gage R and R
Understanding Statistical Process Control (SPC)
Data Entry
Material Certification for Customer Materials
Geometric Dimensioning and Tolerance
Education
RedLand High, Lewisberry, PA