Customer Service Retail Store
Resume:
Sebastian Ortiz
Contact me at :
******************@*****.***
Santa Rosa CA, 95407
EXPERIENCE
Shoe Palace, 1071 Santa Rosa plaza suite 2003A 95401—Sales Associate
September 2018- November 2018
Reason for leaving : Focusing on school and school sports I didn’t feel at the time That I needed a job So I left. During my first job I did acquire skills of communication, Sales on the floor, Memorization and how to take care of customers in need.
American Eagle, 2007 A SANTA ROSA PLAZA 95401- Sales Associate
SEPTEMBER 2020 - SEPTEMBER 2021
During this job I slowly climbed up into almost becoming a sales lead supervisor but it didn’t work out. Here I communicated with my team to help drive sales for the company. I did hourly sales readings where we spoke about conversion, and what we can work on pushing our sales and our credit card applications. I also was a number 1 sales person. I tried to get people to take home multiple jeans and outfits as they walked into the store. I always greet them with a smile and a welcoming presence.
Costco WholeSale, 1900 Santa Rosa Ave 95407 — Front End
September 2021 - October 5, 2022
For this company I was really trying to grow. I worked in several departments as A Cashier Assistant, Cashier, Gas Attendant, Front Door, and even helped out in the stock,food court, and bakery.
Journeys & Journeys Kidz, Santa Rosa Plaza 2007 95407 -Co Manager
October 24 2022 - April 2nd 2023
While being a co manager for Journeys our adult store I was in charger or having my team make sure the sales floor was taken care of with quality service. Have our back room clean,Neat, and in good conditions and take care I’ve online shipping sales, staff sales numbers and most importantly hitting our goals in sales as a team. A Couple months into this job our kids store lost half of the staff and I had to take charge to take care of that store and do the same.
EDUCATION
Roseland University Prep High School, 1931 biwanna DR #1 santa rosa CA 95407 — High school diploma
August 2018 - May 2021
Currently in Santa Rosa Jc achieving a business degree
SKILLS
Quick learner
Bilingual
Quick with numbers
People person
Persuasive
Loves to work and works efficiently
AWARDS
Earned Honor Roll multiple times in my highschool education
1000+ hours in community service
LANGUAGES
English
Spanish
e
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