Cynthia B. Williams
**** * ******** ** *** Antonio, TX 78201 210-***-**** ******.**********@*******.***
Objective
To make use of my interpersonal skills to achieve goals of a company that focuses on customer satisfaction and customer experience.
Experience
June 1st, 2021 – Present
Patient Coordinator San Antonio Eye Center
Perform analytical and data entry task, answer patient calls, emails and questions, confidentially manage patient accounts, schedule patient visits and answer pre-visit questions, ensure compliance with professional standards & regulatory requirements, work as a team player to ensure each patient receives the best service possible, Schedule any necessary outpatient appointments.
June 19th, 2008 – March 18th, 2021
Assistant Manager World Finance Corporation
Gathering information for the loan application, evaluating credit histories for applications,
collecting data from clients such as their assets, salaries, debts and employment status to fill in information for the loan application, researching and correcting mistakes in applications for clients,
reviewing file documentation for missing or erroneous information, meeting loan application deadlines,
assisting Loan Officer with requests and tasks needed to complete and process applications.
Education
San Antonio College San Antonio, TX
Sidney Lanier High School San Antonio, TX (Graduate 2004, Recommended Student)
Communication
Excellent written and verbal communication skills
Writing creative or factual
Competitive attitude
Combine patience, determination, and persistence to troubleshoot client issues
Possess strong commitment to team environment dynamics with the ability to contribute expertise and follow leadership directives at appropriate times
Thrive in a team environment and work well with others
Enjoy working as a team member as well as independently
Team leader and team player
Bilingual (Spanish)
References
Ashley N. Alvarez – Coworker - 210-***-**** - *************.*@*****.***
Jessica Ramos – Coworker - 210-***-**** – **********@***.***
Jessica Silva – Coworker- 210-***-**** – ************.***.**@*****.***