TONIYA ARZU
CUSTOMER RELATIONS SPECIALIST
Contact
Phone #
Email:
***********@*****.***
OBJECTIVE
Self- motivated professional with an eye for detail, ability to focus on projects, follow instructions, and carefully analyze small details. Fast learner, with a natural ability to follow and comprehend new information easily
Education
8/2021-Current
CITY COLLEGE NY
New York,10031
Bachelor of Arts
Major-Psychology
GPA- 3.6
PROFESSIONAL EXPIERENCE
10/2020- 1/2022 – Bronx, New York
CUSTOMER SERVICE • CASHIER • HOME DEPOT
Handled consistently high call volume,
Informed customers of arrival of packages,
resolved all customers complaints,
submitted daily reports.
Performed all checkout procedures accurately.
12/2021-4/2022 -New York, New York
CUSTOMER SERVICE • CASHIER • CHAMPS SPORTS
Greeted Customer, processed payments, applied discounts assisted with resolving customers complaint
10/2021-10/2021- New York, New York
CUSTOMER SERVICE • CASHIER • PARTY CITY
Provided a positive customer experience with friendly professional courteous service. Register sales on cash register by scanning items, itemizing, and totaling customers purchase
Key Skills
Customer & Personal Service
Judgement & Decision Making
Data Entry Microsoft Excel
ADDITIONAL EXPIERENCE-8/2022- BRONX, N.Y.
CUSTOMER SERVICE • SALES ASSOCIATE • KIDS FOOTLOCKER Assisting customers with sales, organizing shelves, informing customers with questions on companies’ policies, merchandise, and services REFRENCES FURNISHED UPON REQUEST