Data Entry Dental Assistant
Resume:
Malika Campbell
347-***-**** ************@*****.***
SKILLS
CPR Certified - Knowledge of MS office - Dent Soft - Dentrix - Scan X - Data Entry 35-40 WPM - Microsoft Suite - Fax/Printer/Copy - Multi-Phone Lines - Leadership - Communication - Google Suite - Customer Service - Data Management - Time Management - Stocking - Inventory - Windows 11- PowerPoint
StarMed - Data Entry Team Lead April 2020 - Present
Input data for 40 to 45 patients an hour in an accurate and efficient manner into the North Carolina database and Unity databases, including vaccination dates, lot numbers, locations, and patient information.
Reached the set daily quota of 160 entries and exceeded it by 60% with a 98% accuracy rate.
Compared and verified with source documents by reviewing, correcting, deleting, or reentering information to detect duplicates.
Prepared Positive North Carolina Antigen Reports and test results before daily deadlines.
Audited data monthly for compliance with quality standards.
Answered patient questions by locating their vaccine forms and verifying their information.
Amazon - Sorter/Driver/Learning Trainer August 2018 - May 2021
Organized products in the warehouse according to category and size to streamline future shipments.
Ensured all orders were ready in a timely manner and entered accurately into computer systems so low stock may be quickly rectified.
Receiving shipments, unloading and sorting to product type and scanning all barcodes into the system before stocking.
Trained new ambassadors and associates in the process path training along with operation managers and area managers.
Production assistants, Delivery Service Provider (DSP) managers, dispatchers, drivers and sort associates coordinate all training related activities for the site.
Brooklyn Plaza Medical / Pediatric Dentistry - Dental Assistant October 2006 - November 2018
Assisted over 100 patients by providing information on care options for different procedures to the different choices for coverage. Included verifying insurance information for filing and billing notices for over 100 patients.
Assisted with patient registration by scheduling appointments for regular and follow-up visits as well as optional and cosmetic procedures.
Maintained routine sanitation protocols, the running of thorough tests, and disinfestation of the office.
Assisted the dentist with treatment procedures using 4-handed dentistry techniques all while ensuring seamless care and increasing patient satisfaction by 85%. Included temporary crown adaptation, the administration of fluoride, bleaching agents, and sealants during routine procedures.
Quest Diagnostic - Specimen Technician May 2001 - May 2018
Verified patient demographics, requisitions, and specimens prior to technical testing for accuracy.
Ran quality control material at the beginning of each shift to evaluate reliability and accuracy of testing methods and internal lab analysis procedures.
Performed routine lab equipment calibration and function checks to ensure accuracy.
Prepared and processed reagents, blood, stool, urine and other patient specimens for microscopic testing and lab analysis according to standard practices. Equipment included centrifuge and serum separation.
Education
Martin Luther King Jr. H.S September 1994 - January 1999
The New York School for Medical and Dental Assistants September 2005 -September 2006
Devry University Online Naperville IL 06563 / B.S September 2012 - September 2018
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