Delivery Driver Customer Service
Resume:
Teresa Faires-Griffin
A proven leader with over *8 years of combined restaurant leadership
experience. I have a keen sense of what it takes to manage and provide second-to-none customer service.
898 Peachtree Drive
Fayetteville, Arkansas 72701
Phone: 918-***-****
Email: *********@*****.***
Graduate of Greenwood
High School 1985
EDUCATION
SKILLSET/CORE VALUES
GENERAL MANAGER
Took full control of store 2 weeks from hire date
Immediately, fixed staffing problems and cleanliness issues Improved Customer Service
Average Weekly Sales: $30,000
at Slim Chickens
GENERAL MANAGERat Penguin Eds BBQ jan. '14 - june '15 Took full control of location in less than a month from start date Made key staffing changes to reduce wait times and enhance service Strengthened workplace environment through community involvement Average Weekly Sales: $15,000
GENERAL MANAGER
Top store ranking from customer survey scores
Top store ranking for inspection score by Wendy’s International Sales Growth: Average Weekly Sales (2007): $13,000 - Average Weekly Sales (2013): $25,000-$30,000
at Wendy's of missouri
THIRD SHIFT TECH at kraft foods oct. '99 - Aug. '07 aug. '07 - Dec. '15
GENERAL MANAGER
GENERAL MANAGER
Assumed leadership responsibilities
Responsible for running blocks, which ensured all factory equipment was running properly
Responsible for food cost, labor cost, hiring, training, and leadership development
Responsible for food cost, labor cost, hiring, training, live shows, and leadership development
at hardee's
at Chuck e cheese
april '97 - sept. '99
may '90 - march '97
june '15 - Sept. '15
GENERAL MANAGERat DUNKIN DONUTS
Managed three locations across Northwest Arkansas simultaneously Addressed staffing and training problems
Improved Customer Service
FEB '17 - OCT. '18
Summary
CERTIFICATION/TRAINING
Management
Fast, but friendly service
Teamwork
Leadership
Leadership Development
Quality food
Communication
Cleanliness
ServSafe Certification
Vanto Group Management
Training
REFERENCES
Kim Caputo, District Manager,
Dunkin Donuts 417-***-****
Greg Vasey, Former Owner of
Dunkin Donuts, Owner of Five
Guys in Boston, MA
Matthew Brown Florida, District
Manager for Church's Chicken
GENERAL MANAGERat church's chicken
Helped increase sales
Fostered a customer-friendly environment
Trained all new hires
FEB '16 - feb. '17
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