Operations Management Leader
Location : Clermont, FL 34715
Email : firstname.lastname@example.org
Phone : +1-206-***-****
Accomplished Hands-on Operations Leader within pharmaceutical, human food & beverage, pet food, cannabis, and HVAC consumer packaged goods industry. highly self-motivated, collaborative, flexible, cross-functional leader with a proven record of developing and implementing exceptional cross-training programs and driving cost-effective initiatives. Thriving in start-up, fast-paced, high-volume, and time-sensitive dynamic environments.
3+ years of Pharmaceutical & Medical Supply Distribution (1 year FDA + Health Canada Compliance Consulting for Canadian Businesses)
9+ years of diverse leadership expertise within human & pet food manufacturing and distribution (Including Quality & Regulatory Compliance Implementation, Development & Management)
2+ years of residential construction and property management
My knowledge and skills include : GMP, GPP, GDP, GFSI, SQF, HACCP I & II, PCQI, Food Safety, OSHA Compliance, FDA Compliance, Health Canada Compliance, Fulfillment & Distribution Management, Inventory Management, Sourcing, Procurement, Transportation Management, Production Management, Lean Manufacturing, Facilities Management, Project Management, 3PL Management, Supplier Management, Food & Beverage Manufacturing, Dairy Operations, Pet Food Mfg, Cold Chain Logistics Management, Cross-Dock Operation Management, Safety Management,, ERP, WMS, Kronos Workforce, SAP, Syspro, Microsoft Office (Outlook, Excel, Word, PowerPoint & Outlook), Google Docs, Customer Service, Customer Facing & Phone Sales
●Professional Certifications :
HACCP : Hazard Analysis Critical Control Points Certificate
PCQI Preventative Controls Qualified Individual (for Human Food)
Advanced HACCP : Verification, Validation, and Auditing Certificate
QA/QC Control Diploma
Authorized to work in the US for any employer
Open to relocation
Core Machine Operator (Temporary Contract)
Daikin Comfort Technologies – Groveland, FL
August 2022 to Present
Contract 3rd Shift Machine Operator of HVAC Flexible Duct/Core)
In 5-months achieved between 100% - 110% production performance on 7 of 9 manufacturing lines in the core department.
oJob Description :
Core operators produce cores of all sizes according to schedule that meet the quality standards.
oDescription of Responsibilities :
Check the length within the first 10 pieces
Change wire if needed with right size of wire according to company procedure
Tape the end of every core to cover the end of wire
Make and tape tags with accurate number of pieces on each box of cores
Complete the daily machine inspection and daily production reports accurately
Condense a 25-foot piece of core to approximately a 1 foot with both hands
Perform housekeeping and machine maintenance
Other duties as assigned
Work under direct supervision and follows written/verbal instructions to accomplish assigned tasks.
Effectively resolve routine questions, troubleshoot machine problems, and refer complex issues to others.
Demonstrate an awareness of the relative urgency of tasks and respond accordingly.
Founder and CEO :
Under One Foundation LLC – Winter Haven, FL
November 2019 to August 2022
Mar 2020 – Aug 2022 Managed renovation of 5 residential properties and 14 Airbnb listings, bringing in up to $15k per month.
Aug 2020 – August 2022 Consulted for a renewable energy solutions company on Hybrid Solar Energy Pilot Project programs with 2 Universities, in Pakistan.
Jun 2020 – Board of Director member for a Canadian Cannabinoid Infused Food Mfg Company.
Feb 2020 – Consulted on a project for a USA cannabis pet tincture manufacturer, Pure Solutions and Cannulation in Florida
Feb 2020: Collaborated with a high tech engineered silicone moulds, for edible gummies, manufacturer and a Canadian cannabis product filling equipment manufacturing company in Oakville, Ontario, CA.
Dec 2019 – Jan 2020: Consulted for a primary and secondary pharmaceutical product packaging supplier, to cannabis product manufacturers, in Ontario, Canada, to become FDA & Health Canada compliant.
Nov 2019 – Wrote content for my alma mater’s Cannabis Edibles Preventive Control Plan Workshop, in Ontario, CA
Nov 2019 – Wrote the Cannabis Edibles Preventive Control Plan SOP for a client, in Ontario, CA
Managing Production Team Lead :
DOMINOS, SUPPLY CHAIN CENTER – Seattle, WA
October 2017 to October 2018
Responsible for 1 assistant team lead, 4 shift leads, 25 production associates, and 5 production sanitation team members, in the daily manufacturing of 100,000 lbs pizza dough.
Ensured both quality and food safety of product including QA documentation.
Purchased and managed inventory of raw goods.
Collaborate with Customer Service, Warehouse, Delivery Service, and Maintenance Team Leaders to ensure on-time delivery to 500+ Domino franchises, in 5 states.
Caused a 50% increase in the Warehouse Department’s performance.
Achieved a 30% reduction in dough waste, with results-oriented continuous improvement processes.
Created an On-Boarding On-the-Job Training Program for new hire Production Team Members
Contract Operations Manager :
Seattle Kombucha Company – Seattle, WA
December 2016 to October 2018
Freelance start-up Operations Manager for Seattle Kombucha Company.
Assisted with daily operations (cleaning tanks, sanitizing bottles, bottling, QA checks, labeling, filling orders.
Wrote food safety SOPs, per FDA requirements.
Cannabis Operations Supervisor-Contract :
GREEN LION INDUSTRIES – Seattle, WA
June 2016 to November 2016
Sourced and managed inventory as well as 10-person cannabis flower and cannabis concentrate processing and packaging team.
Ensured labeling, packaging and destruction met the Washington State compliance regulations.
In the seed-to-sale cannabis tracking system, I manifested orders, dispatched delivery drivers, and ensured the Seed-to-Sale system denoted the destruction of post-extraction cannabis flower waste.
Coordinated with Sales Manager and Extraction Team Lead on the inventory of ready-for-sale finished goods, work-in-progress, and unpackaged goods.
Operations Manager :
DARWIN’S NATURAL PET PRODUCTS – Seattle, WA
June 2012 to December 2015
Managed and developed the mfg operations of a 20+ associate team within Order Processing, Shipping & Receiving, Fulfillment, and Home-Delivery Departments fulfilling over 1,500 orders daily
Managed inventory through production forecast, set production schedule and provided reports on raw and finished goods inventories at various 3rd-party cold storage warehouses.
Responsible for managing vendor services and maintenance of the warehouse-manufacturing facility, equipment, and grounds
Develop creative solutions to problems while establishing best practices for fulfillment operations
Ensured FIFO of all goods and manage inventory in ERP system
Managed delivery routes and maintenance for the fleet of home delivery vehicles
Evaluated and selected suppliers, vendors, 3PL partners, carriers, freight forwarders.
Distribution Operations Manager :
LENNOX, INDUSTRIES – Seattle, WA
May 2009 to January 2011
Distribution Operations Manager
Managed a 5-man, 18,000.00 sq ft warehouse, $20 million dollar HVAC account
Increased sales by 50% by collaborating with territory sales managers and HVAC Service Contract companies, product and aggressive strategic inventory management to increase in-stock rates within the SAP ERP system.
Managed 2 delivery routes daily and ensured scheduled maintenance for fleet of delivery trucks
Coordinated with a variety of trucking/transportation solutions companies to ensure on-time delivery of HVAC systems.
Assisted with collection and preparing data used for the evaluation and selection of carriers, and Alaska freight forwarders
Swing Shift Dairy Operations Supervisor :
DARIGOLD INC – Seattle, WA
March 2007 to June 2008
Responsible for 30+ warehouse workers in the Distribution Dept. Of a milk packaging and distribution plant.
Supervised 20+ production workers in the Production Dept. On weekends.
Improved productivity 50% by implementing continuous improvement processes in Load-Out Dept.
Load Out Dairy Distribution Supervisor :
HEARTLAND FARMS – Industry, CA
May 2006 to March 2007
Provided direction to 20+ warehouse operators within a dairy manufacturing and packaging plant.
Ensured on-time delivery and dispatch of 70+ routes daily.
Improved Load Out quality & productivity 25% with an inventory accuracy improvement process.
Night Shift Product Availability Supervisor :
Pepsi Bottling Ventures – Hayward, CA
October 2005 to April 2006
Supervised 20+ front-line warehouse loaders and 5 gate checkers within the loading operation.
Ensured that the team was adequately staffed, managed and trained.
Scheduled the receiving of finished materials/finished products in a timely manner.
Utilized docks, warehouse and route truck loading patterns that minimized loading times
Ensured optimal inventory levels of full goods are maintained in order to fulfill daily sales needs.
Maintained all housekeeping and safety standards.
Warehouse Manager :
Medline Industries – Mundelein, IL
October 2002 to June 2005
Directed and organized a start-up of a 13-man, $10 million dollar, 1200 SKU, 3PL medical supply account.
Collaborated with buyers, sales, and customer service representatives to achieve 99.98% shipping accuracy.
Created and developed incentive program based on individual picking and shipping accuracy standard
Relocated to jointly-managed a 40-man 800,000 sq-ft. Inbound/outbound ocean container cross-docking operation, in California.
Ensured the operation was compliant with company policies, and procedures on a day-to-day basis.
Established the receiving, put away, and picking procedures with measurable standards for the account.
Managed inventory levels in SAP system to ensure customer’s orders would be filled.
Operations Supervisor (USMC Supply Officer ) :
United States Marine Corps – Jacksonville, FL
June 2000 to September 2002
Directed the internal organization and functions of a deployed 12-man Combat Service Support Distribution Site.
Authorized the execution of 28,000+ work requisitions, from the support site, with a 95% completion rate within 36 hours.
Developed procedures for transporting medical services, perishable raw materials, and equipment and inventory assets to clients to repair and maintain over 3,000 principal end items.
Collected and analyzed-for-action reports of medical expenditures and patient administration log from two field hospitals, perishable asset usage (water, petroleum, food rations and drugs), maintenance, transportation, and equipment readiness reports on over 600 vehicles.
Coordinated material and medical support with hosting distribution and medical centers.
Distribution Manager (USMC Supply Officer) :
U.S. Marine Corps – Jacksonville, FL
June 1998 to June 2000
Managed a 30-man, 780,000sq-ft., $25 million dollar account with an annual budget of $650K for repair and requisitioning of military materials damaged, lost, or stolen.
Authorized the maintenance, purchasing, stocking, receiving, issuing, disposing, adjusting, and accounting of equipment and medical supply inventories.
Oversaw packaging, warehousing, loading and transporting of supplies along with collecting, safeguarding, and transmitting of funds from numerous commodities.
Conducted weekly warehouse inventory location verification, cycle counting, and stock checks
Assistant Farm Manager :
Carroll’s Foods of Virginia – Waverly, VA
June 1998 to June 2000
Assisted farm manager in all operations within an 8-man corporate breeding, farrowing-to-finish pig manufacturing facility.
Greatly contributed to the farm achieving 1st place ranking, out of 20+ facilities, in the Farrowing department within 10 months and the Breeding department within 18 months, after starting.
Associate’s degree in Quality Assurance Quality Control
North American College of Pharmaceutical Technology, NACPT – Mississauga, ON
BSc in Agriculture Science, Agriculture Business :
University of Delaware – Newark, DE