Resume

Scrum Master Agile Coach

Location:

Posted:

April 11, 2023

Resume:

CSM Certified Scrum Master and SAFe Program Consultant (SPC) with over 20 years of expertise in leading complex projects using agile frameworks (XP / Scrum /Kanban/ SOS / Spotify / SAFe / Waterfall) that build and optimize customer facing products, organizational processes, and infrastructure to maximize business results in Banking, Financial Services, Telecom, Human Resources & Retail domain.

Over 10+ years of experience as a Scrum Master and 5+ years of experience as an Agile Coach. Worked extensively at team and organizational level agile transformations by leading and coaching the organization in its Agile adoption.

Have played the role of a Scrum Master, Product Owner, Tribe SM, Enterprise Coach, Transformation Coach, CI Agile Coach, DevOps Coach, Process Coach and Mindset Coach. Rich experience in working as an Agile Coach, helping large product groups to transform and implement Scrum, Spotify, and SAFe practices.

Significant experience includes multi-million dollar/pound change programs dealing with business and managing stakeholders at board level.

Participated in Enterprise Agile transformation and coordinated Agile adoption for teams across multiple sites in the US, UK, Europe and Asia.

Good understanding of Design thinking, Lean start-up, and Agile concepts which aims at ways to approach and improve the product cycle.

Provided Agile Bootcamp training to 5 teams, totaling near 70+ employees and coached these teams through their sprints.

Have trained close to 100 associates within the current organization and an overall of 1500+ associates.

Good knowledge and experience covering Process & Automation Technicality in DevOps, DevSecOps, DevTestOps, Continuous Integration, Continuous Testing, Continuous Delivery.

Experience with Scrum, Kanban and Scaled agile like Safer with hands on experience in agile transformation.

programs, estimation process, agile metrics, and maturity assessments for fortune 500 clients.

Coached teams on SAFe, Lean, Scrum, XP, Jira, Jira Align, Clarity at various banking & financial organizations and have assisted teams to choose the right process / framework based on their requirement (TDD, BDD and DevOps - CI, CT and CD).

Coaching teams to improve team collaboration and self-organization, guiding the teams to increase their transparency and effectively track their progress by leveraging burndowns and other information radiators like velocity charts, team impediments, Quality, volatile requirement, and facilitating effective and meaningful retrospectives.

Coached the teams, Scrum Masters, Product Owners, Epic Owners and Executives on Agile values and principles to promote continuous improvement in practices and artifacts.

Involved in guiding the team in their continuous improvement by assessing metrics such as WIP, Cycle time, Throughput, Lead time, predictability, design thinking and system thinking.

Coach the teams around specific methodologies that include story slicing, INVEST criteria, Story Mapping, Persona creation,

Value Stream Mapping, Release Planning, Lean management (value added and non-value-added wastage).

Expertise in use of agile tools using JIRA/JIRA ALIGN/RALLY for driving Agile practices to track team progress.

Supported the Product Owners to write effective User Stories, Acceptance Criteria and how to create a clear Definition of Ready and Done (DOR & DOD).

Worked as a product owner for more than one project in Ecommerce domain. Handling it end to end.

Insightful experience in Project Management activities including project scoping, estimation, planning, risk management, finalization of functional specifications, resource administration & optimization, Team management and quality management of the product / software application.

Very experienced in best practice programme & project management, governance, working with stake holders from prioritization of projects, identifying release scope, requirements through implementation and postproduction support.

Facilitate a culture of openness, transparency, and experimentation, and honest introspection, continuous improvement, learning and sharing.

Twenty+ years of IT industry technical /Management experience encompassing a wide range of skill set, roles, across industry verticals with focus on Java, J2EE, relational databases and SAP NetWeaver based web technologies. Roles performed encompass from a developer to a project manager. Eighteen years of Experience with IBM.

Worked as product owner, for more than two projects in ecommerce domain.

Certified Scrum Master (CSM) - Scrum Alliance®

Agile Coach – Certified Expert Badge IBM®

Agile & Design Thinking – Certified Expert Badge IBM®

Leading SAFe 4.0 (SAFe Agilist) - Scaled Agile®

Certified Associate Project Manager -- IBM®

Java SE 11 Developer - Oracle Certified Professional®

UiPath Business Analyst / Solution Architect - UiPath®

Agile

SCRUM

LEAN

KANBAN

SPOTIFY

SAFe

Coaching

Transformation Coaching

CI Agile Coaching

DevOps Coaching

Process Coaching

Quality Coaching

Mindset Coaching

Program / Account Management

Project Management

End-to-End Delivery

Outsourcing

Risk Management

Stakeholder Management

Environment Management

Implementation Management

People / Operations Management

Talent Acquisition

Budgeting & Forecasting

Resource Management

Supplier Management

Transition Management

Talent & Capability Development

Succession Planning

Framework

Cucumber, Caybara, Serenity, Jagacy

Project Management Tools

MS Project, MS Visio, JIRA, HP ALM, Agile Central (Rally), ALM OCTANE, Confluence, Trello

Languages & IDEs

Ruby, Java EE, Maven, Struts, EJB, JMS, .NET, Visual Studio, Eclipse, IntelliJ

Automation Tools

SOAP UI, REST API, Postman, Sikuli, Selenium, Appium, Calabash, SeeTest, Junit, TestNG, LeanFT, Delphix, Browser stack, Fortify

Database/ETL Tools

SQL, DB2, Oracle DB11g, MONGO-DB, Informatica Power Centre, Business objects XI

Continuous Integration

Jenkins, Bamboo, CA Continuous Delivery Director (CDD), CA Release Automation

Build & Repository

Maven, ANT, Nexus

Containerization

Docker

Virtualization

Hoverfly, Swagger

SCM

Subversion, GitHub, Git

Products

Cyberlife, LifePro 13.1, Charles River Development Investment Management System (CRDIMS), Genesys CTI, ONYX CRM, GDS, GTE, Bloomberg, Anvil, Calypso, STORM, Wall Street, TLM, Microsoft Dynamics, Adobe Site Catalyst, Web Chat, Call Me, Loan IQ, ClearPar,

Markit Clear, ACBS, eClips, VLS, Spatial Points, Zillow, Risk Meter.

Scrum master/Agile PM March/2022 – Till Date IBM

Client: Illumina, San Diego, CA USA

LOB: Medical equipment and Healthcare and Genetic Research

Responsibilities:

Facilitated the transition of the applications (20+ people) from waterfall to agile, while also acting as the Scrum Master of two mixed on/offshore teams.

Focused primarily on training the teams to write good user stories, prioritize the work based on business value and handling of the tasks by the team.

Brought in Agile best practices such as time-boxing, continuous integration, code/design reviews, transparency, accountability, rally tracking, product visioning, technical debt reduction, self-management, empowerment, and role training resulting in realized velocity improvement.

Mentored and coached new teams in Agile and Lean best practices.

Conducted daily stand-ups in two-week Iterations, facilitated sprint reviews, retrospectives, and sprint planning.

Communicated and presented weekly updates to stakeholders and program managers.

Coordinated software development with product and marketing groups to ensure feature release based on commitments.

Developed the roadmap for all teams to evolve toward predictive velocities.

Facilitate effective and efficient meetings including project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos, and other Scrum-related meetings.

Responsible for Resource and Performance management of the team members, ensure recruitment is as budgeted and competencies in the group are developed to meet those required for effective project execution.

Defining tasks, allocating resources, establishing milestones, prioritizing work, and communicating status.

Environment: SAP, SAP BW,Selenium, Appium, JIRA, Agile Central, Octane, CDD, RA, Jenkins, Docker, Gitlab, Confluence,

Scrum Master/Agile PM Jan/2021 – Mar/2022 IBM Client: Bank of America

LOB: Investment Banking, Customer Banking

Responsibilities:

Working as a Scrum master for two projects Credit pace, SG Leaps.

Apart from scrum master for SG Leaps, also was the delivery lead responsible for overall delivery.

Got Appreciation award from India development VP for bringing SG Leaps back on track in a short span of time.

Used Jira Align, Service now hosted on Cloud as SAAS.

Segregated the product backlog user stories into Jira epics based on involved interfaces in discussion with Product owner and interface leads.

Slotted the resultant epics into development sprints based on priority in discussion with product owner resulting in a well-planned sprint backlog available in the beginning of development itself.

Conducted backlog grooming, sessions on a bi -weekly basis involving all the team members, product owner and business analysts to ensure we had ready to develop sprint backlog for sprint planning.

Conducted the PI planning for each increment of 3 moths or five sprints and ensured team velocity is increased with each sprint.

Acted as a single point of contact for my teams in scrum of Scrums. Participated in Scrum of Scrums as a representative for my projects.

Coordinated with other scrum teams in resolving issues arising of interdependencies.

Conducted sprint planning sessions, including capacity planning, & velocity analysis for each sprint.

Lead daily stand-ups and scrum ceremonies for two scrum team.

Removed team impediments daily to allow the team to deliver the sprint goals and deliverables, by working closely with all stake holders and dependent team leads.

Conducted the sprint review session for each sprint and facilitated the team to get the buy-in from product owner for the sprint deliverables.

Conducted sprint retro and incorporated the action items based on the outcome of the session.

Developed project boards & Jira dash boards for both the project and updated the as an when required.

Worked with agile coaches to correct the workflow for the bugs which were having an incorrect workflow.

Responsible for daily & weekly status reporting to all stakeholders.

Responsible for updating & maintaining the agile metrics working closely with agile coach.

Worked with zephyr plugins integrated into Jira for test cycles planning and maintenance.

Facilitated & Conducted JAD and Brainstorming sessions, with stake holders and project team.

Environment: Java, J2ee, Cucumber, Selenium, Risk Meter. Confluence,SharePoint

Scrum Master / Agile PM Jan/2020 – Dec/2020 IBM Client: Bank of America

LOB: Investment Banking and Data& Technical Stack Migration

Responsibilities:

Got Appreciation award from MOT lead for my dedication & hard work.

Segregated the product backlog user stories into Jira Epics based on involved interfaces in discussion with Product owner and interface leads.

Conducted backlog grooming sessions on a bi-weekly basis involving all the team members, product owner and business analysts to ensure we had ready to develop sprint backlog for sprint planning.