Sales Associate Customer Service
Resume:
Whitney
Hemingway
Leadership-
Enthusiast
Sales Director
Marketing Assistant
Whitney Hemingway
️whitney_hemingway1@yahoo.com
Charlotte, NC, USA
Skills
● Retail and Sales
● Content Creating
● Social Media
● MS Office Suite
● Sneaker Knowledge
● Strategic Planning and
Communication
Professional Summary
Throughout my career journey I’ve always strived for greatness. My passion for sales and marketing have developed me into a great leader . Implementing all of my skills, I will consolidate them with my seven + years in customer service and retail. Creating positive environments and creative spaces I am a perfect fit in the marketing and project managing realm. I will deliver and make every opportunity a teaching and learning experience. I am confident that my educational and performance qualifications make me a great candidate for this field. Awards
Social Media Content Creator
North Carolina Central University
Durham, NC 2020
Team Member of the Quarter
Champs Sports
Raleigh, NC 2021
Leadership Award
Champs Sports
Charlotte, NC 2022
Experience
Champs Sports / Assistant Manager
August 2022 - Present, Charlotte, NC
● Leading staff with confident attitude
● Completed regular inventory counts to verify stock levels, address discrepancies and forecast future customer needs.
● Planning schedules and delegating assignments to meet coverage and service demands.
● Updating visuals and customizing the marketing plan to attract and meet customers gratification.
Champs Sports / Sales Associate
July 2021- August 2022, Raleigh, NC
● Assist large numbers of customers with positive attitude
● Providing great customer service experience
● Leading and driving sales to exceed sales goals
● Training need staff members with store duties
Education
B.A. History and Education
North Carolina Central University
Durham, NC
Social Media Internship / Content Creator
August 2018 -January 2020, Durham, NC
● Creating Social Media Pages for HipHop History Course for 9th Wonder.
● Social Media via: Instagram and Twitter
● Composing Stories and Videos to post on the social media pages.
● Posting online for feedback while learning to gain followers.
● Formulating polls and conducting interviews to engage with the audience.
● Conducting daily updates to social media profiles to boost company online presence and become a part of the algorithm Interests
● Sneakers
● Fashion
● Content Creating
● Merchandise Marketing
● Sales and Retail
● Customer Service
Footlocker / Sales Associate
May 2014 - 2017 Myrtle Beach, SC
● Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
● Helped customers locate products and checked the store system for merchandise at other sites.
● Engaged with customers to effectively build rapport and lasting relationships.
● Answered customer questions regarding sizing, accessories and proper care for merchandise.
● Increased sales by offering advice on purchases and promoting additional products.
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