Heather Coomer

Loan Processor

806-***-**** adwhmc@r.postjobfree.com Lubbock, Tx 79423

CAREER OBJECTIVE

Highly skilled and results-driven loan professional with experience in mortgage origination. Proven track record of successfully managing client accounts, assessing creditworthiness, and advising on loan products. Adept at navigating complex financial regulations and developing creative solutions to meet customer needs. Organized and motivated professional with experience in the financial industry. Expert in analyzing data, assessing creditworthiness, and recommending loan products. Proven ability to build and maintain strong relationships with clients and colleagues. Proactive in identifying and resolving issues and providing superior customer service. Dynamic professional skilled in evaluating loan applications, authorizing financial transactions, and providing professional customer service. Adept at analyzing financial data, staying abreast of industry trends, and mitigating financial risks. Strong track record of increasing loan portfolio growth and exceeding financial goals. Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals. Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. Highly motivated and detail-oriented professional with expertise in data analysis, project management, and process improvement. Adept at troubleshooting and resolving complex issues. Skilled in developing and implementing innovative strategies to reduce costs and increase efficiency. Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge.

EXPERIENCE

LOAN PROCESSOR, Lubbock, Tx

PRMG, September 2020-August 2022

• Evaluated loan applications for creditworthiness, ensuring compliance with internal policies and regulations. Processed loan applications, including verifying customer information, preparing documents, and ordering third- party services.

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• Researched loan documents and regulations to ensure compliance with all federal, state, and local laws.

• Collected required documentation from applicants and followed up on missing items.

• Prepared loan files for submission to underwriting by updating MLS and ordering titles, insurance and appraisals.

• Collaborated closely with underwriting and sales to obtain loan approval.

• Monitored loans within pipeline to prevent delays or interruptions. LOAN PROCESSOR, Lubbock, Tx

Capital Mortgage Services of Texas, February 2016-September 2020

• Evaluated loan applications for creditworthiness, ensuring compliance with internal policies and regulations.

• Researched loan documents and regulations to ensure compliance with all federal, state, and local laws. Processed loan applications, including verifying customer information, preparing documents, and ordering third- party services.

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• Collected required documentation from applicants and followed up on missing items.

• Called and wrote credit bureaus and employers to verify accuracy of loan applicant information.

• Prepared loan files for submission to underwriting by updating MLS and ordering titles, insurance and appraisals.

• Submitted approved mortgage loan files to loan closer for settlement. SERVICE DISPATCHER, Lubbock, Tx

Pollard Friendly Ford, December 2014-February 2016

• Received and prepared work orders in alignment with established procedures. Created detailed reports on all dispatched jobs, which included information such as arrival times and completion times.

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• Relayed information to or from work crews using telephones and two-way radios.

• Scheduled and facilitated required repairs to restore service and schedules.

• Maintained files of work and services performed.

• Coordinated daily workflow in adherence with critical timelines.

• Dispatched workers and crews to assigned locations. TEACHERS AIDE, Friona, Tx

Third Grade Teachers Aide, September 2013-November 2014

• Supervised students to proactively identify and resolve disputes or safety hazards.

• Accompanied teaching staff and students on school field trips to assist with supervision and logistics.

• Prepared classroom for daily lessons and cleaned and organized between classes.

• Helped to explain assignments and test instructions to boost student comprehension.

• Identified student challenges and discussed corrective actions with lead teacher.

• Provided generalized support services to students and schools. BAIL BONDSMAN, Lubbock, Tx

Lubbock Bail Bonds, February 2006-May 2008

• Checked files and verified completeness of notes to organize client documentation .

• Arranged bail between defendants and co-signers.

• Traveled to jails or courthouses to post bonds and prospect for potential clients.

• Interacted with banks and customers to validate information and confirm or cancel authorizations. EDUCATION

Lubbock, TX

South Plains College, November 2009

SKILLS

Data Entry Short Sales Loan Modification Information Verification Credit And Collections Government Standards Government Lending Loan Evaluations Reading Comprehension Status Updates Process Optimization Gathering Appraisals Application Preparation Contract Finalization Risk Management Mortgage Banking And Analysis Financial Document Review Processing Procedures Cash Flow And Financial Analysis Created Reports Foreclosures And Liquidations Completing Interviews Financial History Reviews Risk Mitigation Microsoft Office Complete Loan Applications Regulatory Disclosure Preparation 10-Key Data Entry Oral And Written Comprehension Deep Knowledge Of Bankruptcy Processes Experian Credinomics Knowledge Of VA Loan Process Fraud Prevention And Detection Appraisals Interviews Documentation

REFERENCES

TOM DARDEN Capital Mortgage Services Of Texas

Home Loan Manager Former Boss

806-***-****

adwhmc@r.postjobfree.com

ERIC SHARP Nation's Lending

Risk Manager Former Boss At Capital Mortgage

949-***-****

adwhmc@r.postjobfree.com

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