Ramp Agent Data Entry

LOUANGE KASIA

***************@*****.*** TEL: 513-***-****

SUMMARY

Skilled in Management and Customer services . I would like to join a team to leader different Area with New innovation such as proactivity and dependability .

Perfectly bilingual speaking French and English professionally.

EDUCATION

ISP Gombe Business Management bachelor degree 2011-2016 Kinshasa D R Congo

Institute Petit Prince High School Accounting 2004-2010 Kinshasa, D R Congo

SKILLS

Proficient Languages: French and English

Sorting and packing Specialist

Negotiation skills

Shipping and assembly

EXPERIENCE

Sorting and Assembly Line Operator 2020- 2022 JBS Foods Fairfield, Ohio

Build customer relationships by responding to customer communications via email, fax and mail Work with air and ground transportation partners to handle shipments Receive and track Packages.

Sort product and assembly different items to different lines

Packing and clean line after break

Picking wrong items and move to trash and others

Ramp Agent Specialists 2011 – 2016 DHL Express Kinshasa, DR Congo

Execute orders by confirming arrival, coordinating with customs brokerage, input data, and dispatching deliveries, Build customer relationships by responding to customer communications via email, fax and mail Work with air and ground.

transportation partners to handle shipments. Receive and track purchase orders (P.O.s) from Importers/Overseas offices for pending air shipments, Retrieve shipment details, handle all documentation for cargo release and data entry for each shipment.

Answer all customer inquiries in accordance with the Customer Service Policy standards.

Internships

Professional personal Assistant ISP Kinshasa Gombe 2010-2011

Customer Service Vodacom Congo Agent 2009-2010

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