Shamanique Dowell
Bluefield, WV *****
*********@*****.***
Authorized to work in the US for any employer
Work Experience
Phlebotomist/PST
Labcorp - Princeton, WV
May 2021 to Present
• Perform venipuncture on patients of all ages.
• Prepares specimens and makes sure they are correctly labeled for the lab.
• Enter medical records into the computer system accurately
• Process specimens by placing them in the centrifuge, pouring off serum/plasma, freezing and refrigerating for testing.
• Helps keep patients calm and provides excellent patient care
• Keeps work area sterile and safe for patients
Phlebotomist/specimen collector
Dominion Diagnostics - Wytheville, VA
September 2020 to April 2021
• Perform urine drug screens
• Collects blood from patients
• Prepares specimens and makes sure they are correctly labeled for the lab
• Enter medical records into the computer system accurately
• Helps keep patients calm and provides excellent patient care
• Keeps work area sterile and safe for patients
Phlebotomist Technician
Pride Health/LabCorp - Princeton, WV
March 2020 to March 2020
• Collects blood from patients of all ages
• Uses heel sticks on infant patients as well as venipuncture and capillary sticks on all age groups
• Prepares specimens and makes sure they are correctly labeled for the lab
• Enter medical records into the computer system accurately
• Helps keep patients calm and provides excellent patient care
• Keeps work area sterile and safe for patients
Phlebotomist
LewisGale Hospital - Pulaski, VA
September 2019 to March 2020
• Collects blood from patients of all ages
• Uses heel sticks on infant patients as well as venipuncture and capillary sticks on all age groups
• Prepares specimens and makes sure they are correctly labeled for the lab
• Enter medical records into the computer system accurately
• Helps keep patients calm and provides excellent patient care
• Keeps work area sterile and safe for patients
Customer Service Rep
Ibex - Beckley, WV
December 2018 to August 2019
• Worked in a call center setting helping customers via phone
• Maintained excellent customer service
Phlebotomist
Princeton Family Healthcare - Princeton, WV
March 2013 to July 2018
• Performed venipuncture, capillary sticks, and heel sticks on patients of all ages
• Used the heel stick method for infant patients
• Poured off plasma/serum and prepared for testing
• Collected lab results and had them in order for the doctor
• Used butterfly and straight needles according to draw order
• Entered patient information into the computer system
• Handled specimens carefully and made sure they were labeled properly
• Maintained a clean and safe environment for patients Education
High School Diploma
Bluefield High School - Bluefield, WV
Certificate in Phlebotomy
MCTEC - Princeton, WV
Skills
• Venipuncture, Capillary, & Heel Sticks
• Specimen Handling/Processing
• Butterfly & Straight Needles
• Medical Terminology
• Newborn to Geriatric
• Medical Records
• Patient Care
• Data Entry
• Phlebotomy
• Retail Sales
• CPR Certified
• EKG
• Laboratory Experience
• Medical Office Experience
• Medical receptionist
Assessments
Customer focus & orientation — Expert
August 2019
Responding to customer situations with sensitivity. Full results: Expert
Work style: Conscientiousness — Highly Proficient
February 2020
Tendency to be well-organized, rule-abiding, and hard-working Full results: Highly Proficient
Medical lab procedures: Phlebotomy — Expert
October 2020
Selecting proper supplies based on physician orders for specimen collection protocol. Full results: Expert
Sales skills — Proficient
July 2020
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Proficient
Medical receptionist skills — Expert
August 2020
Managing physician schedules and maintaining accurate patient records Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.