Delivery Driver Customer Service

EB

EVENS BOOKER

***********@*****.*** 305-***-**** Miami, FL 33127

Sharp eye officer with work knowledge of retail residential and commercial security settings. Maintains professional and clean cut appearance accountable and reliable with solid work ethic Staff development

Issue resolution

Client support

Team Supervision

Good work ethic

Communication

EMS protection Miami, FL

Shift Leader

01/2022 - Current

Equipment check making sure all two way radio, body cameras and check point scanner are all in working order. All keys for the building accounted for. Main desk make sure camera and signature pad functioning Complied with company safety procedures, policies and regulations to promote safe working environment.

Handled escalated tenants and guest and emergencies in absence of manager or supervisor.

Directed employees through daily routines.

Documented any damage, vandalism or incident to proper authorities Lugg Miami, FL

Mover/Delivery Driver

02/2021 - Current

Handled merchandise in accordance with product handling standards. Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty. Answered customer questions regarding shipments.

Grouped and routed deliveries according to designated areas to maintain efficient delivery times.

James lasser Miami, FL

Gym Manager

02/2014 - 11/2019

Directed all day-to-day operations of facility to provide safe and enjoyable guest experience.

Maintain all equipment logs and kept general maintenance if all equipment Identified client business and operational needs and introduced services to provide solutions.

Answered phones, issued equipment and completed guest check-in. Conducted tours for new and potential members, discerned fitness needs, explained options for meeting needs, clearly explained membership terms and encouraged guests to join.

Mastered use of gym and fitness center equipment and rules for sports activities and delivered safety-focused demonstrations to members and guests when requested.

Advertised current promotions to increase enrollment using various social media platforms.

Summary

Skills

Experience

Maintained cleanliness, neatness and organization of customer areas. Managed wide variety of customer service and administrative tasks to resolve customer issues.

Miami Jackson Senior Adult Ed Center Miami, FL

High School Diploma

06/2006

Education and Training

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