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Graphic Designer Customer Service

Location:
Potchefstroom, North West, South Africa
Posted:
April 11, 2023

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Resume:

I am a driven lady that turns average into great. I have 4 years of experience in a Marketing and Sales work environment. I have a track record of exceeding my targets on a regular basis. I am a fast learner and adapt to change easily. I have a growth mindset; I am always looking for ways to improve myself.

I am great at marketing, sales and customer relationship building. I always take full responsibility for all my work and results. I thrive under pressure as it brings the best out of me. I want to exceed expectations in any work environment I find myself in and produce massive results. I’m confident that my abilities and experience will allow me to perform excellent work and I look forward to setting up an interview time and further discussing the position.

SKILLS:

Sales

Customer Relationship Management

Marketing & Graphic Design

Social Media Marketing

Telesales

Organization and Admin

Time management

Communication

MS Office + Adobe Programs

Teamwork

Fluent in Afrikaans & English

Attention to Detail

EXPERIENCE:

Nova Life Potchefstroom

Sales Consultant October 2021 - Current

Key Responsibilities: Tele sales consultant specializing in sales, negotiating, closing and customer relationship building. Delivered excellent customer service and build valuable customer relationships for Nova Life. Worked intensively on MS Office and CRM Systems like Bitrix. Key Achievements: I am a multiple and regular top performer for The Box fashion, where I have achieved 100% + of my weekly targets.

Trained and equipped fellow workers, where they struggled to reach their target, I helped them also become top performers in the company.

House of Sarah Interiors

Interior Designer Nov 2019 to September 2021

Key Responsibilities: Delivered efficient interior designs for the residential and commercial markets. Managing Projects from start to finish, liaising with the clients, contractors, and vendors. Key Achievements: Provided excellent customer service and expanded the customer base. Made and exceeded sales targets.

Identified opportunities for expansion and grew monthly sales and customers.

Mashed Foods Company

Graphic Designer + Social Media Manager (Freelance) Jan - September 2021 Established Company Brand and Website.

Copywrited and Created design content to promote on social media platforms. Researched user base and targeted brand to an audience. Identified and created new markets to target and saw increase in overall sales. Improved operating systems made it faster and more efficient.

Emarmed Medical

Administration Nov. 2018 to Nov 2019

Key Responsibilities: Reception, secretarial, bookkeeper and general administration. As it was a dispensing practice I handled ordering of medication and liaised with reps, medical aids, specialists and hospitals.

In this environment I learned all about medication: prescription and over the counter, medical supplies and equipment needed to run a practice.

I learned valuable communication skills, discretion and accuracy, to handle patients with empathy and respect. How to proffesionally handle suppliers, Doctors and Specialists.

EDUCATION:

Potchefstroom Acadamy

NQF6 Higher Diploma in Interior Design (2016-2018)

North West University (2016)

Certificate in Business Management

Design Theory, Interior Design in Practice, Building Science Theory, Technical Documentation and Specification, Design Communication, Graphic Design and Presentation. AutoCad and Revit Fundamentals of Business Management.

Matriculated 2014

Subjects: Maths, Physical Sciences, Life Sciences, CAT, English, Afrikaans, Life Orientation.

Outeniqua High School

LEADERSHIP:

Social Media Management of CRC George & CRC Mossel Bay CRC Church

Media Department Head 2018 - 2021

In this leadership role I was exposed to building relationships, public speaking, Live streaming Technology and training new volunteers. We worked regularly in teams to achieve specific goals.



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