Customer Service
Resume:
EXPERIENCE
Altar’D State, Greenville, SC—Operations Leader ASL
JUNE 2022 - MARCH 2023
Assistant store retail manager specializing in overseeing all business operations, while leading a team on the sales floor that focused 100% on guest engagement.
Rue21, Greenwood, Anderson, & Seneca, SC— Full Time Assistant Manager
JUNE 2019 - JUNE 2022
Daily engagement with customers, 100% service-focused company. Coach and build associates, maintain and design displays, execute sales, and achieve KPIs.
The Museum and Historical Railroad Center, Greenwood, SC — Staff
DECEMBER 2017 - AUGUST 2021
Opened, operated, and closed the Museum independently on Saturdays. Included engaging tours and conversations with the community. Also conducted research, provided organization and contributed to marketing and advertising for events. Volunteered free time. EDUCATION
Lander University, Greenwood, SC — B.S., History
JANUARY 2018 - DECEMBER 2019
Graduated cum laude with GPA of 3.67
Phi Alpha Theta (National History Honor Society) member of the Xi Epsilon Chapter
Johnson & Wales University, Providence, RI — Studied Liberal Arts
& Business
SEPTEMBER 2015 - DECEMBER 2017
Maintained 3.5 GPA
Suzanne Mitchell
*************@*****.***
SKILLS
10 years experience of delivering
impressive customer service
Visual merchandising and
marketing
Business financial operations and
cash handling
Achieving KPI's and company
goals through collaboration
Interpersonal communication
and relations
Proficient in Microsoft Office,
Google Docs/Sheets, and
Powerpoint/Keynote
AWARDS
100% Loss Prevention Audit
Award in March 2022 for rue21 in
Anderson, SC.
Received Golden L award upon
graduating from Lander
University for upholding a 3.5
GPA each semester
Created an annual "Christmas at
the Train" event while working
for the Museum.
Invited to present at the 2020
South Carolina Political Science
Association conference, canceled
due to COVID.
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