Customer Service Electrical Engineer

Kevin Hedgeman

Stevensville, MD ***** 443-***-****

**********@*****.*** linkedin.com/in/kevin-hedgeman-521074186

CAREER SUMMARY

Controls Engineer • Teaching Assistant • Food Server

• Electrical Engineer responsible for design & innovation of wiring diagrams for large CNC machines

• Electrical Teaching Assistant that supported student learning and knowledge sharing in a classroom environment.

• Food Server in charge of customer engagement, food accuracy, training and process improvement

AREAS OF EXPERTISE

• Solidworks

• Logic Design

• Circuit Analysis

• Python

• AutoCad

• C++

PROFESSIONAL EXPERIENCE

Fives Cinetic Landis Hagerstown, MD May 2021-Present

Controls Engineer

Circuit design and part selection for large CNC machines as well as trouble shooting the construction of those machines. This involves extensive part research, knowledge of electrical procedures and the ability to perform various calculations to meet customer and nationally recognized standards

• Completed 4 total machine diagrams as well aided in the construction of many electrical panels.

• Helped to improve and minimize safety circuits with some safety plc troubleshooting involved.

• aided on-site at customer facility troubleshooting and rewiring cabinets for a line of machines.

Researched safety components and communications hardware across various manufacturers.

• Proficient with Eplan circuit design software as well as very familiar with common electrical hardware. Heavy exposure to cable routing, appliance mounting, Wireway management and Machine/Panel construction

IHOP, Stevensville, MD June 2017 – May 2020

Lead Server

• Responsible for providing top notch customer service by anticipating customer needs quickly and efficiently

• Started as a junior server and promoted to lead server which included the responsibility of training newer employees on our system of managing customer needs.

• Lead for nightly close out procedures (Bank balancing, Safety checks, lockup, etc.) as well as addressing customer concerns

Frostburg State University, Frostburg, MD Aug. 2017 – May 2021

Teaching Assistant in Engineering Dept

• Successfully coached my class through their final circuit design project in a way that allowed them all to accomplish the goal of designing a digital clock but in different ways that felt the most natural.

• Chose and mentored the student I thought would best take over my role once I had graduated.

• Encouraged problem solving methods with the goal of raising my student confidence and ability to tackle new problems

Uno’s Pizzeria and Grille, Oakland, MD June 2020 – May 2021

Server

• Responsible for providing top notch customer service by anticipating customer needs quickly and efficiently

EDUCATION

BS, Electrical Engineering

Frostburg State University, Frostburg, MD

Track & field athlete

Traveling choir & acapella group member

Engineering Related Courses:

• Programming Concepts

• Mechatronic & Robotic Design

• Circuit Theory

• Power Electronics

• Signals & Systems

Engineering Related Projects:

• Digital Clock – Used Multisim and breadboards to design the logic of a digital clock.

• Guitar Pedal (capstone) – organized an in-depth document that would help my team and I design, test, and analyze a unique guitar pedal circuit design. Execution of the design was interrupted by unforeseen government shutdown but presented my group with a unique real-world test in projects managing and communicating from a distance.

Acknowledgments

• Active member of the National Society of Black Engineers (NSBE)

• Member of Tau Kappa Epsilon fraternity – Served as Vice President.

• Over $3000 in donations to St. Jude’s in 1 semester

Contact this candidate