Security Manager Customer Service
Resume:
TAHIR MAHMOOD
************.**@*****.***
Contact Number: +971-**-**-**-***
Visa Status: Employment Visa
OBJECTIVE:
Seeking a position in the Hospitality Industry to utilize my skills in providing prompt & courteous guest service and enhance the revenue of the organization.
SUMMARY
A energetic, hardworking personnel who has a proven track record of safeguarding a client’s property and assets against acts of theft, fire, flood and vandalism. Able uphold good order on sites whilst working within a company’s procedural guidelines and also ensuring a high quality of service is consistently maintained with optimum efficiency. Currently looking for a appropriate opportunity with a reputable employer who rewards hard work and appreciates ability and loyalty.
WORK EXPERIENCE
EXCELSIOR HOTEL DUBAI UAE.
Worked AS CCTV OPERATOR AND TEAM LEADER Fab 2020 TILL Date
Control and manage Coaching Team activities and schedule
Familiarity with all range of Team expertise
Make sure Security operation is going normal
Coaching teams of security screeners
Conducting training sessions regarding security.
Establishing, updating and maintaining various procedures, protocols and regulations
Explaining daily task to security in briefing
Giving training to new security ream members.
Protect and enforce laws on an employer's property.
Monitor alarms and closed-circuit TV (CCTV) cameras.
Control access for employees and visitors.
Conduct security checks over a specified area.
Write reports on what we observed while on duty.
Serve as witnesses for court testimony.
JOOD PALACE HOTEL DUBAI UAE.
Worked as CCTV OPERATOR May 2014 to June 2019
Job Responsibility:
Watch screens in a control center
Pay attention to any suspicious activity
Move the cameras by remote control if you need to get a better image
Contact police to report crimes in action
Ensure recordings are kept safe and correctly labelled so they can be located
Find recordings and copy them for the police
Report if a camera is not working.
Al- MUROOJ ROTANA HOTEL DUBAI.
Period – January 2012 to September 2013
Responsibility
Support the security Manager in the effective management of all aspects of Security in the hotel. Quality, service and high standards which are critical to ensure to meet and exceed customer expectations.
Monitoring the appearance, standards and performance of all security Team Members with an emphasis on training and team work.
PROFESSIONAL EXPERIENCE
Competencies:
Good observation skills.
Aware of health and safety issues.
Dealing with people politely but in an authoritative manner.
Computer literate, able to use MS Office and also visitor management systems.
Having a professional approach to all routine tasks.
Experience of monitoring and controlling security equipment.
Focused on the delivery of customer service.
Excellent time-management skills.
Ability to communicate effectively at all levels.
Experience of working on major events.
Personal:
Smart, well-groomed and confident.
Having a professional attitude.
Possessing a friendly, approachable personality.
Smart and presentable appearance.
Have a full 6 year checkable history.
Willing to work shifts, morning, nights etc.
EDUCATION
Passed SSC From BISE Abbottabad in 2006.
LANGUAGES
English: Speaking, Writing and listening – Advanced
Urdu: Speaking, Writing and listening– Advanced
Punjabi: Speaking, Writing and listening —Advance
Hindi: Speaking And listening -- Advance
PERSONAL DETAILS
Date of Birth: 12 August 1989
Gender: Male
Nationality: Pakistan
Passport # PN0158403
Marital Status: Single
Reference
Mr. Ani Jacob Joy (Security Manager)
Jood Palace Hotel Dubai
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