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Manager Security Customer Care

Location:
Mumbai, Maharashtra, India
Posted:
April 12, 2023

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Resume:

Curriculum Vitae

Pravin R Parmar

**/*, **** **. **,

Swatantrya Sainik Nagar Ltd CHS,

Amboli, Andheri (West),

Mumbai - 400058

Email ID - adwh07@r.postjobfree.com

Phone - 913-***-****

OBJECTIVE

To become a successful professional in the field of Business Management and to

work in an innovative and competitive world. Fulfilling responsibilities is the first and

foremost motto of my life.

WORK EXPERIENCE

JET AIRWAYS (1) PVT LTD - From 16th December 1996 to 18th April 2019

Position - Supervisor (Ground Operations Security)

1. Duty allocation to staff who present on duty as per shift and

flight timing. Travel document check.

2. Verifying visa and passport.

3. Taking necessary action of mismatch on visa or passport is

found.

4. Follow up for AEP (Airport Entry Pass) of staff with BCAS

(Bureau of Civil Aviation Security).

5. Monitoring of CCTV cameras in security control room.

6. Drafting mails to concern station regarding valuable shipment on

flight.

7. Drafting mails to manager and concerned department regarding

any issues or delays of flights.

8. Issuing boarding passes to passengers.

9. Updating passenger details on sabre software.

10. Solving passengers queries.

11. To assist duty manager security for leave management of

security staff.

12. X - ray screening and inspection of baggage of passenger,

cargo at airport and cargo warehouse.

13. Pre - flight anti sabotage check for all flights at originating. Turn

around and transit station.

14. Secondary ladder check carried out prior to boarding gate and

after pre- embarkation.

15. Continuous surveillance of baggage at baggage breakup area.

16. Inspection of all food trolleys, maintaining food trays and sealing

of food trolleys maintaining records of the same at catering

establishments.

17. Weapon dispatch formalities to be executed from any passenger

who wants to carry weapon to required destination.

18. Preventive measure for thefts and pilferages.

19. Liaison with government agencies as well as OAL.

TAJ SATS AIR CATERING LTD, OBEROI AIR CATERING, SKY

GOURMET CATERING LTD

Position - Incharge as security supervisor

Job Profile

1. Managing the all domestic and international flight services of all three catering

services.

2. Monitoring of all in-flight staff services, flight menu handovers and other flight

details.

3. Monitoring the logs for different on-board flights.

4. Preparing monthly / weekly reports as per the requirement.

BONDED VAL CARGO

Job Profile

1. Managing all domestic and international flights bonded val cargo as

well as bonded cargo.

2. Maintaining and following customs rules and regulations.

3. Escorting the bonded val cargo from flight and dispatch on departure

along with customs officials.

4. Escorting the bonded val cargo from bonded warehouse to MIAL

strong room with presence of customs officials.

5. Maintaining all documentation of bonded val cargo.

OFFICIAL COURSE

1. Certificate of Heriman System Training (X-Ray) - 18th Sept, 2002

2. Certificate of Telephone Etiquette Training - June, 2003

3. Certificate of United Kingdom Documentations Training - 19th May, 2005

4. Certificate of Sabre Qik Check Training and Sabre Qik Reservations - August,

2005

5. Certificate of State Fire Training - 3rd to 4th Nov, 2006

6. Certificate of Basic AVSEC Training Course - 10th to 27th July, 2007

7. Certificate of Impression Management - 16th to 18th Oct, 2007

8. Certificate of Guest First - 5th Dec, 2014

9. Certificate of Managing Guest First - 10th Dec, 2014

10. Certificate of Basic Course in Dangerous Goods Regulation Training

(approved by DGCA) from Jet Airways Commercial Training Centre.

11. Successful Commerce Graduate from University of Mumbai.

ACHIEVEMENTS

1. Appreciated for successful detection of Drugs. Working with Dept of Narcotics

at KTM Airport - 29th April, 2005

2. Appreciated for handover of handbag to passenger left behind on board

aircraft while pre flight check. Bag contained amount of 75,000/- - 3rd May,

2004

3. Appreciated for display of exemplary dedication handling operations (due to

loaders strike) - 1st and 2nd July, 2002

4. Awarded for Seamless Customer Care - 16th June, 2005

DECLARATION

I hereby declare that the information furnished above is true to be best of my

knowledge.

Date -

Place -

Pravin Ramniklal Parmar



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