***PLEASANT WAY APTA HENDERSON NC *****

252-***-**** (HOME) 252-984-***-**** (CELL)

Email:adwgy2@r.postjobfree.com

NKENGE P.KERSEY

OBJECTIVE

I am a very skilled, energetic support staff worker and I am looking for a company where I can utilize my skills, and a company that has growth potential.

SUMMARY OF QUALIFICATIONS

Confidence in developing constructive and cooperative working relationships with others

Experience using internet applications, Microsoft office, and presentation focused projects

Very dependable and trust worthy

Knowledgeable of meeting quality standard for customer service

EMPLOYMENT EXPERIENCE

Helping Hand Henderson, NC Sept. 2006 – May 2007

In Home Care Service

Duties: Perform health-care related tasks, such as monitoring vital signs and medication, under the direction of registered nurses. Administer bedside and personal care, such as ambulation and personal hygiene assistance. Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor. Perform housekeeping duties, such as cooking, cleaning, washing clothes and dishes, and running errands. Care for individuals and families during periods of incapacitation, family disruption or convalescence, providing companionship, personal care and help in adjusting to new lifestyles. Instruct and advise clients on issues such as household cleanliness, utilities, hygiene, nutrition and infant care. Transport clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle.

Kerr Lake Nursing and Rehabilitation Center Henderson, NC Sept. 2007-Sept.2009

CNA

Duties: I help care for individuals who are elderly, ill, or simply unable to perform the activities of daily living on their own. Assist patients with activities such as dressing, feeding, personal hygiene transferring to and from bed or wheelchairs, and rehabilitative exercises. Sometimes accompany patients on visits to the doctor or the grocery store.

Wal-mart Henderson, NC May2013-June 1, 2015

Cashier/ Customer Service

Duties: I was responsible for talking to the customer, responding to questions and giving assistance while processing transactions. Maintain a clean safe area doing check out. Cashiers should adhere to company policy at all times. Keep a friendly smile and greet customers. As a Wal-Mart cashier we had to be able to effectively confirm identification for customers purchasing cigarettes, alcohol and other age-restricted products. Stock shelves, racks, cases, bins, and tables with new or transferred merchandise. Put items in appropriate departments as needed.

Independent Contractor/ Customer Rep December 2002 – December 2008

Duties: Greeted and served customers on incoming calls with a friendly voice. Helped customers with reservations for car rental, hotel, and airline reservations.

EDUCATION

Ashford University Online Studies September 2011-September2013

Bachelors of Arts Education Studies

Vance Granville Community College Henderson, NC

Wellness Recovery Action Plan (WRAP) Certificate August 2011

Peer Support Specialist July 2011 - August 2011

Certified Nursing Assistant June 1995 – August 1995

Cashier/Customer Service Certificate March 1997 - May 1997

Vocational Rehabilitation Henderson, NC

Job Club Training September 2011 – September2013

REFERENCES

Available Upon Request

Contact this candidate