Direct Care, Teaching ESL, Security, Transportation, Customer Service

Andrew Robert Marshall

***** ***** ****** **.

Houston, Texas 77062

(cell) 346-***-****

(email) ******.********.****@*****.***

Objective: I am seeking a full-time position in which I can

utilize my skills to be an asset with a growing organization.

Skills: I am an adaptive and experienced person that values compassion, flexibility, empathy, open-mindedness, patience, and understanding in serving the needs of others. I am bilingual in English/Spanish, and I am versatile in relating to a variety of cultures/personalities. I also have a wide range of job types and career paths, and believe that positive solutions present themselves in challenging situations. I look forward to making difference with your organization.

Work Experience:

A Little Something Different – Houston, Texas

● Direct Care

2019 – 2023

Made a positive impact on the lives of clients with IDD using reinforcement, counsel, intervention, education, homemaking, and personal assistance. One example includes an extremely unhealthy client recovering back to his spry and charismatic self through close rapport and dedicated actions between himself, his medical team, my superiors, and myself. Another example involves a client who could not count numbers, spell, or understand the concept of rhyming words beforehand having the ability to do so through patient, but persistent, lessons and exercises from his speech pathologists, my superiors, and myself.

Educare Inc. – Houston, Texas

● Direct Care

2018 – 2019

Took over for a training house lead that switched careers, performing additional duties such as bookkeeping, client transportation, and willingness to endure rotating and double shifts, along with the typical housekeeping, personal assistance, and mentorship.

Securitas Critical Infrastructure Services – Houston, Texas

● Security Officer

2015 – 2017

Reflected company values of integrity, vigilance, and helpfulness, as demonstrated by accomplishments such as earning a Security Officer of the Quarter award in 2017 and being trusted to pick up weekend shifts as the lone officer patrolling overnight at the corporate headquarters eighteen miles from our facility.

Retail/Sales Industry (Various Companies) – Houston, Texas area

● Team Associate/Driver

2009 – 2013

Won a sales competition between local Storm Tight Windows canvassing teams. Resolved multiple interpersonal conflicts and customer concerns such as an incident where potential Marshall’s/HomeGoods furniture customers went from angrily wanting to speak to the manager to satisfaction and verbal praise on my behalf, along with a closed deal, by the time the manager arrived.

Food Service Industry (Various Companies) – Houston, Texas area

● Line Cook/Delivery Driver

2004 – 2008

Developed an outstanding reputation with peers and consumers alike resulting in verbal praise, small rewards, and a lifelong friendship with a former manager who is now a personal mentor and business reference as well.

Education: Friendswood High School – Friendswood, Texas

● Graduate Degree

San Jacinto College – Houston, Texas

● Associate of Arts in Behavioral Sciences

Volunteer Experience:

Teaching – United States and Italy

● English as a Second Language Teacher

Years-long Memorial Assistance Ministries volunteer-teacher, including a special class on job hunting and employment, along with being a replacement for the co-teacher of a Spring 2023 class, then teaching on behalf of the other co-teacher during the last few weeks of class. In 2011, I also had the privilege of teaching for a social service program called Immigrants in Transition while spending a few months in Genoa, Italy.

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