Baltazar Martinez

Access Control Security/Full Time

San Antonio, TX 78207

adwgtt@r.postjobfree.com

+1-210-***-****

Level II Security with 8 Yrs experience; Bilingual; Report Writing; Clerical Support; Vendor/Visitor Logs; Key Disbursement; Employee Sign In; Loss/Prevention; Haz Mat Knowledge; CCTV Authorized to work in the US for any employer

Work Experience

Security Officer Level 2

MEXICAN CONSULATE - San Antonio, TX

December 2021 to Present

Access Control- Assures anyone entering the lobby has an appointment for business purposes and is wearing a mask to prevent possible spread of any viral infection. Once, registered the client is guided to the appropriate department.

Event Security Officer

ESP, LLC - San Antonio, TX

July 2020 to Present

Working events held at the Alamodome: from soccer matches to college/highschool sporting events to WWE events; temporary/ on call position.

Loss Prevention Officer

Wyndham Hotel Group - San Antonio, TX

August 2019 to May 2021

Enjoyed greeting the employees during the morning rush; Signed out keys to personnel; greeted repair people and vendors requiring time in/time out signatures; processed lost/found items and returned them to the rightful owner with the assistance of the front desk's address information via FedEx; monitored every floor for loud noise and/or disturbances; responsible for making emergency phone calls to authorities; monitored the alarm system and the closed circuit cameras (cctv) in the parking garage and by conducting walk throughs.

Customer Service Agent - Call Center

Direct Express Card Call Center - San Antonio, TX

July 2017 to February 2018

Transaction reviews; Balance Information; Escalation Transfers; Account Transaction History Printing and Order Fulfillment; Debit Card Ordering and Fulfillment Bilingual Intake Manager

Madonna Neighborhood Center - San Antonio, TX

November 2013 to June 2014

Greeted walk-ins with need for assistance with food pantry, utilities, clothes and Social Services. Entered demographic information such as name, address, age, income, and family size. Received certification as an Intake Coordinator from the State of Texas.

Appointment Setter

Southwest Exteriors (formerly SW Remodelers) - San Antonio, TX March 1996 to August 1998

Outbound calling potential customers in an attempt to schedule an in-house demonstration with a sales representative; pre-qualified the appointment with queries pertaining to job history and income; solidified the appointment by making sure both spouses be there at the time of the appointment. Awarded

'Promoter of the Month' December 1996 with appointment sales in excess of $25k Assistant Bookkeeper

San-Tex Lumber Company - San Antonio, TX

February 1994 to August 1995

Prepared repair/construction work orders for installation crew; Answered telephone calls from tenants with complaints or questions about due dates on balances due; transferred payment amounts from rent receipts to the financial ledgers; prepared payroll, on occasion, when needed. Education

Associate in Arts (AA)

High school diploma or GED

Skills

• Customer service

• Spanish

• English

• Security

• Loss Prevention

• CCTV

• Computer Operation

• Cash Handling

• Multilingual

• Typing

• Sales

• Conflict Management

• Supervising Experience

• Order Fulfillment

• Writing Skills

• Surveillance

• Freight Experience

• Organizational Skills

• Pricing

• Communication skills

• Bilingual

• 10 key typing

• Computer skills

• Microsoft Office

• Financial services

• Phone etiquette

• Clerical Experience

• Data Entry

• Management

• Typing 35 WPM (3 years)

• Driving

• Social Work

• Case Management

• Microsoft Word

• Leadership

• Administrative Experience

• Microsoft Excel

• Report writing

• Quality Assurance

• Payroll and Deductions (1 year)

• Order Entry

Languages

• Spanish - Fluent

Awards

Who's Who Among High School Students

May 1977

This award is by nomination only from a teacher or administrator. Certifications and Licenses

Valid Texas Security Guard Card

April 2015 to January 2024

Issued by Texas DPS Austin Tx

Assessments

Security guard skills — Expert

June 2022

Assessing risks, enforcing security standards, and handling complaints Full results: Expert

Work style: Reliability — Expert

June 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Expert

Workplace safety — Familiar

June 2022

Using safe practices at work

Full results: Familiar

Supervisory skills: Motivating & assessing employees — Familiar June 2022

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Familiar

Attention to detail — Proficient

June 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Security guard skills — Familiar

September 2022

Assessing risks, enforcing security standards, and handling complaints Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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