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Service Rep Customer

Location:
Aurora, CO
Posted:
April 10, 2023

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Resume:

KAYLA SAUER-BROWN

adwgsk@r.postjobfree.com

719-***-****

Objective Skills

I am a highly disciplined,

detail oriented, and self-

motivated individual with a

strong financial background

looking to pursue a career

with a reputable company

offering the opportunity for

advancement and

professional growth.

Certifications

March 2019

NHSTC Certificate

NAPNAP Certificate

Newborn Hearing Screening

NATIONAL CPR Foundation

BLS /CPR/AED/First Aid

• Organized and efficient

• Focused and Observant

• Complete Financial Analysis Skills

• Proven communication interaction with colleagues and all levels of Management

• Proficient computer skills (Microsoft Office)

• Strong communication, coaching and training skills Experience

OWNER/STAY AT HOME MOTHER • KB KUDDLES FEBRUARY 2021- CURRENT

• CUSTOM CREATOR

• I MAKE TUMBLERS, WATER BOTTLES, T-SHIRTS, BUBBLE BATH BOMBS AND BODY BUTTER

SENIOR ACCOUNTING OPERATIONS • PIKES PEAK NATIONAL BANK OCTOBER 2015-JULY 2020

• Coordination an Analysis of Financial Results

• Monitoring of Correspondent banks including the Federal Reserve Bankers Bank of the West and Federal Home Loan Bank

• Accounts Payable/Receivable Processing

• Process Staff Payroll for 30 employees

• Oversight of Human Resource Operations: Personnel File Maintenance, Records Management for health, dental, life and disability coverages

• Month end report preparation and execution

• Participation in bank audits and examinations

• Preparation of customer tax forms (1098,1099 and 5498’s) TELLER • PIKES PEAK NATIONAL BANK

AUGUST 2012-OCTOBER 2014

• Customer Service Liaison

• Maintain customer confidentiality and protection of bank operations

• Responsibility of daily bank operations: Reconciliations, cash transactions, money orders, cashier check preparation and verification

• Maintain customer confidentiality and protection of bank operations

• Perform timely branch opening and closing procedures CUSTOMER SERVICE REP • BLOCKBUSTER

AUGUST 2010-AUGUST 2012

• Provide excellent customer service

• Operate the Point of Sale System, and Sales Upgrades

• Responsible for making daily calls to ensure video and game rentals were returned Education

APPLIED SCIENCE-MANAGEMENT

MAY 2015

NATIONAL AMERICAN UNIVERSITY

• Associates Degree

• Dean’s List-Spring Quarter 2015

• Academic Recognition List-Winter Quarter 2014-2015



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