Dashawn Sahr

Burnsville, MN *****

adwgs7@r.postjobfree.com

952-***-****

Summary:

Highly motivated individual that’s goal oriented while remaining true to core values. I excel at resolving technical issues, networking, and providing strong customer service skills. Work Experience:

March to December 2021

RAINBOW TREE COMPANY – Burnsville, MN

Plant Health Care Technician

Health Care technician in charge of chemical applications to trees that allow trees to grow stronger through the elimination of pests.

Inject Trees with pesticides - This was done to prevent pests and other malicious things from killing the tree.

Spray Trees with pesticides – This is to control weeds, insects, animals, or diseases that can damage trees.

Performed calculations to formulate the correct amount of chemicals – This is so you don’t have to many chemicals and harm the tree, the right amount of chemical mix can save the tree by killing thee weeds around it or insects or diseases it might have. Record and input application data in systems after each treatment. May to august 2022

MICHAEL FOODS – Hopkins, MN

IT Support Analyst

Employed as an intern to the IT department responsible for reimaging computers, solving IT related problems with passwords, emails, programs, and other computer related issues. Used to active directory – This was used to update or reset passwords, update usernames, and account information.

Used an email service to answer tickets.

Phone service to answer more complicated tickets – Used this to chat and remote into user’s computers and help fix their problems.

July 2019 – October 2020

SPEEDWAY LLC – Lakeville, MN

Customer Service Representative

Delivered great customer service by quickly and efficiently solving customer problems. Maintained store inventory to ensure that shelves were stocked. Conduced shipping and receiving of food, beverage, and other convenience store items. Managed a team of three employees, conducting training and maintaining staff cohesion. Go-to employee for tore technical issues. Conducted troubleshooting on network, computers, or Point-of-sale system before contacting corporate support. Education:

August 2021 to Present

DAKOTA COUNTY TECHNICAL COLLEGE – Rosemount, MN

Associate’s degree in network administration

September 2017- June 2020

CONNECTION ACADEMY – St. Paul, MN

High School Diploma

Skills:

Computer Operation

Customer Service

MS Windows

Desktop Support

Technical Support

Help Desk

Operating Systems

Network Support

Ethernet

WAN

DNS

CP/IP

VPN

LAN

Active Directory

Networking Level 1 and 2 Support

Computer Hardware

Cybersecurity

Software Troubleshooting

Computer Repair

Troubleshooting

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