Data Entry Scrum Master

NHI TRINH TECHNOLOGY ASSOCIATE

**********@*****.*** 203-***-**** East Haven, CT Santa Ana, CA OBJECTIVE

Driven and adaptable professional seeking to leverage transferable skills in project management, problem-solving, and communication into a technology role. Committed to ongoing education and development to contribute to the growth and innovation of a dynamic team in the technology industry.

Data and Project Management

PROFESSIONAL SKILLS

Proficient in Electronic Medical Record

(EM) Software and Medical Coding

Administrative and Customer Service

PROFESSIONAL EXPERIENCE

Medical Assistant with Strong Clinical and Administrative Skills Dermatology Physician of Connecticut 2022 - Present Excel in data entry and management

Assist with insurance, billing processes and prior authorization Manage electronic medical records and ensure compliance with HIPAA regulations related to patient data privacy and security.

Organizing and prioritizing tasks

Maintained accurate and up-to-date patient records, reducing errors by 50% and improving overall record-keeping efficiency.

Coordinated with insurance providers and medical billing departments to ensure accurate and timely submission of insurance claims, resulting in a 95% claim acceptance rate. IT Support Analysis

Rite Aid 2021- 2022

Proficiency with pharmacy software systems

Solved troubleshooting issues, such as software glitches and hardware malfunctions. Ability to accurately input and manage over 100’s amount of data in a fast-paced environment. Achieved a 99% accuracy rate in data entry and analysis, minimizing the risk of errors and improving the quality of reports and project deliverables. Spearheaded a project to streamline medication dispensing procedures, resulting in a 20% reduction in dispensing errors and improved patient safety. Achieved a 95% on-time completion rate for tasks completed independently and contributed to a 20% increase in team productivity for group projects. CERTIFICATION & OTHER

EDUCATION

Bachelor of Science - Biochemistry

2018-2022 Albertus Magnus College

Agile Foundation, Cert Prep: Scrum Master, Scrum Advance Liquid Chromatography, NMR and IR interpretations, Learning to critically analyze chemical information, Synthesize and present information, Adapt to laboratory work, Data analysis, GMO analysis, Alu analysis, Standard addition analysis, DNA fingerprint, Equilibrium, Solution preparation, Dilutions, Spectroscopy, Sampling, Statistics, Gravimetric, Titrations, Redox reactions, Complexometric, Electrochemistry, Calibration curves, Atomic absorption, Ability to Troubleshoot Experiment and Assay, ELISA. Languages

First Aid, CPR, CNA, Mental Health Technologically Adept - Microsoft, Word, Excel, PowerPoint, Google, Canva, Social Media

English Vietnamese

Agile Leadership or Scrum Master

Ability to Troubleshoot

Knowledge of Google Cloud

Data Privacy

Collaboration, Presentation and Reporting

Medical Knowledge

Communication, Verbal and Written

Adaptability

Problem-Solving

Time Management

Laboratory Skills

Two-Dimensional Design Proficient in Marketing and Advertising

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