Post Job Free

Resume

Sign in

Telesales Customer Service

Location:
Kampala, Uganda
Salary:
2500—5000 usd
Posted:
April 10, 2023

Contact this candidate

Resume:

LUGENDO ABED

Port Bell Road, Kitintale, Kampala

+256********* /+256*********

adwgpp@r.postjobfree.com

OBJECTIVE

I seek challenging opportunities where I can fully use my skills for the success of the organization. I am competent and reliable with an outgoing personality. l have realized and strongly believe I can prove to be valuable asset to any organization by my skills and local thinking. EXPERIENCE

Lumen Trading

2019 - 2020

Field Operater clerk

In charge of allocating trucks locating trucks for stuffing cargo in the containers. Assisting in following up T1entry.

Ensuring steady movement of truck with out delays drafting Tally sheets. Checking for food grade containers for exporting for stuffs. Delivering of Bill of lading to clients premises to prove that cargo is loaded on ship. Coordinating with the UCDA and URA officer to to seal the container for export in time. Carried out other tasks assigned to me.

Rapid kats service uganda

2021 - 2022

Customes Entry Clark

Drafting work sheets and entries.

Verifing of consignment and other.

Coordinating with URA to release customers goods.

Delivering of consignment to clients premises.

Engie energy access

2022 - Today

Telesales Representative

Selling over the phone calls to the already existing customers and and referrals. Troubleshooting to customers with technical issues. Customer service etiquette. We make courtesy calls, welcome calls and inquiry calls. Creating sales leads. Convince customers to create orders. Moderate catch up and team meeting on weekly basis. Collaboration with others teams like support, Quality assurance and home service team. Drafting weekly and monthly reports.

EDUCATION

MAKERERE UNIVERSITY BUSINESS SCHOOL

2018-2022

Degree in transport and logistics management

Jinja Progressive Academy

2016-2017

Uganda Advanced certificate of Education

Jinja Progressive Academy

2011-2014

Uganda Certificate Education

SKILLS

Basic Driving skills . Holding a class A driving license. Possess excellent Communication and negotiation skills with different stek holders. Excellent knowledge of working an Office environment. Basic Computer knowledge

High knowledge in clearing and forwarding, warehousing. Sound knowledge in coffee export.(document and processing) High knowledge in imports /exports formalities, inco terms, procedures and financial instruments.

Well equipped in the end to end exaction of contract. High standards of of integrity

Strong Organizational skills and ability to multitasks LANGUAGES

Luganda Lusoga English Kiswahili

PERSONAL DETAILS

Date of Birth : 14/04/1995

Marital Status : Single

Nationality : Uganda

: Kampala

:

REFERENCE

Kiyala Anthony - "Markere University business "

Lecturer

+256*********

Anish Againstin - "Lumen trading company "

CEO

adwgpp@r.postjobfree.com.

+256-***-******

Waiswa Yasin - ""

Supavisor

+256*********



Contact this candidate