Service Representative Package Handler
Resume:
Liliana Esquivel
San Antonio, TX *****
*************@*****.***
Authorized to work in the US for any employer
Work Experience
Account Representative
GC Services - San Antonio, TX
December 2022 to Present
Outbound calls to consumers who owe debt to Client, seeking ways to help the consumer on a payment arrangement plan to pay off balance owed.
Customer Retention Specialist
Charter Communictions - San Antonio, TX
July 2022 to December 2022
Retain Spectrum customers with the company, look into options to meet customers needs to stay with the family
Remediation Specialist
Harland Clarke
July 2021 to July 2022
I work with BAC FDIC capturing client's grantors on their trust accounts. Youth Care Worker
Insight Global
April 2021 to June 2021
Temporary opportunity to help take care of the unattended children that came from across the border to start a new and better life.
Fraud Specialist
MMC Group Inc.
October 2020 to March 2021
Investigate disputed transactions and follow up with customer on their claim as I gather information. Taskus
Taskus
September 2019 to April 2020
Customer Service Representative
Marriot Global Reservations - San Antonio, TX
January 2019 to September 2019
Temp to Hire
Package Handler
UPS - San Antonio, TX
September 2018 to January 2019
Seasonal
Expeditor/Food Runner
La Panaderia - San Antonio, TX
March 2017 to January 2019
Customer Service Representative
Alorica - San Antonio, TX
January 2016 to March 2017
Education
Some High School
Edison High School
Skills
• I am a very fast learner & believe I could be a great asset to the company. (5 years)
• Bilingual
• Call Center
• Customer Service
• Customer Support
• Customer Care
• Host/Hostess
• Cash Handling
Certifications and Licenses
TABC
September 2018 to September 2020
Food Handler
September 2018 to September 2020
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