Service Representative Control Clerk
Resume:
David Narvarez
Los Angeles, California *****
****************@*****.***
Professional Summary
Skills
Develop Business Structures
Human Resource Management
Sales Growth
Financial Planning
Logistics
Deliverd and picked up packages
Shipping and receiving
Work History
April 2013 - Current
Frontline Builders - Los Angeles, CA
Owner
I was doing fire reconstruction.working for myself January 2018 - March 2019
Simply Fresh Foods - Buena Park, CA
Supervisor
Maintained compliance with company policies, objectives, and communication goals. Evaluated employee performance and coached and trained to improve weak areas. Monitored workflow to improve employee time management and increase productivity. Maintained database systems to track and analyze operational data. Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Conducted routine inspections to check quality and compliance with established specifications.
January 2008 - March 2013
Clear Image Copiers - Upland, CA
Customer Service Representative
Investigated and resolved customer inquiries and complaints quickly. Created and maintained detailed database to develop promotional sales. Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Followed-through on all critical inter-departmental escalations to increase customer retention rates.
January 1998 - April 2008
Greyhound Bus Lines Los Angeles CA - Los Angeles, CA Inventory Control Clerk
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies. Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions. Kept up-to-date on store, shelf, and order availability of Type products. June 1987 - December 1996
United Parcel Service, UPS - Los Angeles, CA,Soto Hub, Commerce Center Preload Supervisor
Monitored progress of tasks to provide feedback for improvement. Assigned tasks to team members to complete within designated time frames. Evaluated team performance and provided feedback on areas requiring improvement. Led improvement initiatives to advance operational efficiencies and increase revenue. Delivered packages
Education
June 1987
Montebello High School Montebello, CA
Diploma General Studies
Languages
Spanish
Full Professional
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