Customer Service General Manager

LS

LAURA SALAS

**********@*****.*** 956-***-**** Fort Worth, United States 76177

I have broad experience which includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Highly driven successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment. Supervision and Training

Policy/Program Development

Customer Service Management

Sales Promotion

Administrative Management

Shuck Me Denton, TX

General Manager

02/2019 - Current

Trained employees on duties, policies and procedures. Interviewed and hired qualified staff

Created schedules, monitored payroll to remain within budget. Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and law suits.

Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.

Dominos Pizza Inc Tulsa, OK

General Manager

07/2015 - 12/2020

Trained employees on duties, policies

Created schedules and monitored payroll to remain within budget. Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity

Maintained safe working and guest environment to reduce risk of injury and accidents.

Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Brownsville ISD Brownsville, TX

Science Department

11/1996 - 12/2014

Assisted teachers with developing and revising lessons for students of varying skill levels.

Worked with teachers to improve instructional success and student learning.

Assisted teachers by teaching classes, conducting orientation meetings and scheduling events.

Planned, administered and controlled budgets.

Developed curricula and recommended curricula revisions to improve student learning outcomes.

Summary

Skills

Experience

Gladys Porter High School Brownsville, TX

High School Diploma

06/1989

Education and Training

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