Support Technician Desktop

Robin Rojas

*** ****** *.*. ***.*

Corpus Christi TX. 78416

361-***-**** (cell)

**********@*****.***

Objective: Looking to be hired as a Desktop Support Technician position.

Education

Delmar College

·Completed Four Semesters in the Cisco Networking Academy.

·Completed courses for Associates in Applied Science Network-Support administration.

Technology Software: MS Office, Open Office

Hardware: HP Workstations, IBM and Dell PC, Cisco Switches, Cisco Routers, and Firewalls.

Operating System: Windows 11, Ubuntu, Cisco IOS.

Course Work

·Computer Applications (Microsoft Office)

·Networking Hardware (Printers, Routers, Wiring closets)

·System Analysis (Documentation)

·Network Security courses (Cisco Firewall)

·Operating System Security (Group Policies, User Rights and permissions)

·Professional Communication (Interpersonal, Professional, and Persuasive

Speech)

Tasks learned:

·Maintain records of equipment maintenance work and repairs.

·Install and configure new equipment, including operating software and peripheral equipment

·Test new systems in order to ensure that they are in working order

·Reinstall software programs or adjust settings on existing software in order to fix machine malfunctions.

·Trouble shooting and determining causes of system errors and deciding what to do about it.

·Computers and Electronics knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Highlights of Qualification

·Self-motivated able to learn an

·Fast learner with a wide range of practical skills

·Excellent team member; function well under pressure

·Remain calm and work well under demanding position

Work Experience

·Islandscape Maintenance Corpus Christi Foreman

·JB Produce Corpus Christi Driver

· Sysco/Fresh point Corpus Christi Driver

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