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Analytics Intern Customer Service

Location:
Bethesda, MD
Posted:
April 09, 2023

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Resume:

Jackie Aronie

**** ****** ****, ********, ** ****4 · 240-***-****

adwgg2@r.postjobfree.com · www.linkedin.com/in/jackie-aronie-506a031b4 SUMMARY STATEMENT

College Dean’s List junior majoring in Psychology with customer service experience. A strong leader with relationship-building skills and creative problem-solving abilities. PROFESSIONAL SKILLS

Languages: Fluent in English, limited working proficiency in Spanish

Practical: Basic statistical modeling ability, data analysis, and research; customer service; public speaking; performing

Technical: Basic understanding of programming in R, Python, Excel, Tableau PROFESSIONAL WORK EXPERIENCE

Vacation Planning Cast Member, August 2022-January 2023 Walt Disney World, Orlando, FL

Job Type: 30-40 hours per week, Full-Time College Program

Understanding guest needs and assisting them in vacation planning

Selling park tickets to guests, ensuring a positive guest experience, achieving monthly sales goals

Utilizing a computerized ticket system, offering guest vacation solutions from a menu of over 128 different park ticket configurations

Quick Service Food and Beverage Cast Member, June 2022-August 2022 Walt Disney World, Orlando, FL

Job Type: 30-40 hours per week, Full-Time College Program

Sold menu items, beverages, and desserts to thousands of national and international guests

Monitored guest safety and ensured food allergy concerns were addressed efficiently and effectively

Ensured a positive guest experience

Statistics and Psychology Peer Tutor, September 2021-May 2022 Muhlenberg College, Allentown, PA

Job Type: 8-10 hours per week, Part-Time

Answered student questions involving complicated statistical and psychological concepts

Developed practice exams, study problems, and other learning tools for students

Provided study support in advance of exams, tests, and quizzes Program Analytics Intern, Summer 2021

Georgetown Law Center for Innovations in Community Safety, Washington, DC Job Type: 10-60 hours per week, based on projects assigned

Collected and analyzed program data regarding the national Active Bystandership for Law Enforcement (ABLE) Project

Researched and drafted reports for ABLE psychologists and law enforcement officials

Assisted with technology and logistics at weekly ABLE training sessions

Communicated with law enforcement officers and instructors to ensure training sessions ran smoothly

Dance Instructor, September 2019 – June 2020

Candace Sheppard Dance Academy, Washington, DC

Job Type: 3 hours per week, Part-Time

Organized and taught three weekly classes for 10-year-old dance students

Worked with students with developmental disabilities and behavioral issues Camp Counselor, July 2018 - August 2018

Joy of Motion Dance Center, Bethesda, MD

Job Type: 40-50 hours per week, Full-Time

Worked with a team of counselors to design individualized curricula and schedules

Coordinated full-day camp and dance schedule and activities EDUCATION

Bachelor of Arts in Psychology, December 2024

Muhlenberg College, Allentown, PA, GPA 3.5

VOLUNTEER EXPERIENCE / COMMUNITY SERVICE

The New Orleans Police & Justice Foundation, June 2019 New Orleans, Louisiana

Student Volunteer at Executive Conference on Police Peer Intervention

Assisted with conference logistics

Greeted attendees and answered questions

Sources of Strength, September 2017-May 2019

Walt Whitman High School, Bethesda, MD

Led fundraising team in raising money for National Alliance on Mental Illness



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