Gajalakshmi Bharathan

Email: adwgbz@r.postjobfree.com

Phone: +1-720-***-****

Profile

● Around 8 years of overall professional experience right from requirement gathering, analysis, design, development, testing, implementation and support of the project.

● Around 7+ years of software development experience in the Insurance industry. Experience on complete software development life cycle (SDLC) with software development models like Agile, Scrum and Waterfall model.

● Around 5+ years of experience in Mainframe applications with programming languages like COBOL, JCL, VSAM and DB2.

● Over 3 years of production support experience and vast business knowledge on the applications supported.

● Around 2+ years of experience in VAX VMS with DCL, BASIC and COBOL.

● Played a key role in data migration, development, sunset and production support projects and helped troubleshoot, identify root cause and worked with various teams like Operations, QA and Vendors to resolve issues.

● Played a Technical Lead role in sunset and supporting projects and mentored the teams to comply with the standards.

● Build ad-hoc reports for executives to project the status of the application and its error trending over various releases.

● Quick learner with ability to meet deadlines and work under pressure - either unsupervised or in a team.

● Excellent problem-solving skills with a strong technical background and good interpersonal skills. Certifications

● SCJP Java 2 Platform Std Edition 5,2008

● DB2 Universal Database Family V8.1, 2007

Technical Skills

OS's and

Environments

ZOS 390/Windows, VAX VMS, MacOS

Languages COBOL, JCL, BASIC, DCL, Python

Database/ File

Management

DB2, VSAM, SQL

Tools FILE-AID, CHANGEMAN, SPUFI, EXPEDITOR,

DOCUMENT DIRECT, INFREX, PVCS,

JOBTRAC,CA7 SCHEDULER, INFOPAC,

STARBAT, EasyTrieve, MasterCraft, DTR,

PostMan, Selenium, SQL, MS Office packages

Qualifications

● Bachelor of Engineering (Computer science and engineering), P.M.R institute of Technology, Chennai,India (May 2005)

Volunteering

● Teaching native language(Tamil) for Kids at Arichuvadi,Englewood, Colorado Professional Experience

Client: HealthNet Oct 2013 – Nov 2015

Role: Associate, Cognizant Technology solutions, Chennai, India

● Data migration projects supporting split of companies. Created high level documents and system flow model for the deliverables.

● Error trend monitoring with various tools available.

● Problem simulation and analysis in various environments to help Dev and QA with the issues.

● Analyzed the requirements and enhanced the application as per the requirement with required documents (SD, Scope documents).

● Coded and Unit tested the deliverables by coordinating with the Migrating System.

● Root Cause Analysis performed with log analysis of the application.

● Communicated the impacts to the clients, management and to other project stakeholders.

● Problem simulation and analysis in various environments to help Dev and QA with the issues.

● Alerting the team using various tools to proactively catch issues to avoid huge impacts.

● Creating tools to help quickly fix issues.

● Prepared the documentation on troubleshoot & product information.

● Regularly met with management and presented with regular updates and statuses on projects. Tools & Software: COBOL, DCL, HP BASIC, VAX VMS, ISAM, DTR Client: United Services Automobile Association Jun 2009 – Sep 2011 Role: IT Analyst, Tata Consultancy Services, Chennai,India

● Worked as a tech lead for the entire life cycle of projects right from project initiation to project implementation in production.

● Leading a team of developers to convert the existing IMS transactions with new UI screens and migration of IMS databases with new DB2 tables.

● Mentoring the teams and ensure knowledge sharing across modules within the team.

● Worked with teams across multiple locations for proper hand off on projects to clients.

● Worked with clients to gather Business Requirements and write specifications.

● Communicated the impact to the clients, management and to other project stakeholders.

● Problem simulation and analysis in various environments to help QA with the issues.

● Presented design documents and logical data models to the management and obtained their sign off.

● Ticket Handling and issue resolution

● Regularly met with management and presented with regular updates and statuses on projects. Tools & Software: COBOL, JCL, CICS, PL1, ZOS 390, DB2, IMS, VSAM, STARBAT, EasyTrieves, SPUFI, MasterCraft, C++,Endeavor

Client: Prudential Insurance Company of America Nov 2005 – Jun 2009 Role: ASE(Assistant System Engineer), Tata Consultancy Services, Chennai,India

● Joined as a Trainee and started off as a COBOL and DB2 developer and Provided Level-2 production support for all system jobs and gave immediate resolutions to all batch job abends by following various processes and handled abend calls.

● Analyzed business queries/Production tickets from the Business users and replied within a short time frame.

● Analyzed the business requirements and enhanced the application as per the requirement with required documents (SRD, Scope documents) and walk through the same with Business.

● Communicated the impact to the clients, management and to other project stakeholders.

● Created high level design documents and logical data models from the Business Specifications.

● Maintained all kinds of testing environments and enhanced the environments during installations.

● Worked as a single point of contact for the retirement systems from offshore and documented the functionality processes for the upcoming resources.

● Build reports for ad hoc requests on daily, weekly and yearly basis to project the status of the application and its error trending over various releases.

● Regularly met with management and presented with regular updates and statuses on projects.

● Worked as an acting Project Lead for two projects and handled quality related works for the project.

● Created test case scenarios and conditions based on the business specifications for the Business analysts.

● Reviewed, monitored and aided the team members to complete their tasks efficiently. Tools & Software: COBOL, JCL, CICS, ZOS 390, DB2, VSAM, FILE-AID, CHANGEMAN, SPUFI, EXPEDITOR, DOCUMENT DIRECT, INFREX, PVCS, JOBTRAC, CA7 SCHEDULER, INFOPAC

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