Data Entry Scheduling Coordinator
Resume:
Rhonda Coley Greenwood
Concord, NC 28025
Email: adwgbb@r.postjobfree.com
EXPERIENCE:
Premium Power Systems
Scheduling Coordinator February 2022-April 2023
Schedule and coordinate jobs for the technicians to work on generators
Spoke to vendors to order generator parts
Spoke to customers about their bills and/or concerns with their generator
Route planning
Update Sage with current part prices
Set up new customer information or update existing customer information in Sage
Take credit card payments by phone, invoice and bill customers
Cabarrus County Schools
Temporary Covid Support Staff October 2021 – February 2022
Work as a substitute teacher for grades 6-8
Updating Power School with new contacts and verifying demographics for
students
Assist in the front office answering the phone, transferring calls, checking
students in and out
Assist the school nurse with Covid procedures, contacting parents about Covid
guidelines per CDC
Assist with Benchmark testing
Atrium Health (Carolinas Healthcare Systems)
Patient Account Representative May 2006 – September 2021
Responsible for all aspects of follow-up within the assigned financial classes and
guidelines on open balances in accounts receivable
Worked credit balance reports
Verify insurance policies and file to the appropriate carriers
Process insurance denials and work to get them resolved
Review and process incoming correspondence from the insurance carrier
Inform patients of insurance requests and make calls to the insurance carrier to
resolve issues that prevent the claim being paid
Filled out and uploaded all audit paperwork for the appeals
Audit accounts prior to them being filed to insurance carriers
Trained new employees new to our department
Paragon Revenue Group
Insurance follow up Representative June 1995 – May 2006
Worked credit balance reports
Responsible for all aspects of follow-up within the assigned financial classes and
guidelines on open balances in accounts receivable
Worked multiple insurance carriers for resolution on accounts
Worked with management on special client projects
Process insurance denials
Trained new employees
EDUCATION:
Brookstone College of Business Charlotte,NC
Graduated with Business Certificate June 1994
Central Cabarrus High School
Graduated June 1989
SKILLS: 10 Key
Typing and data entry
Medical Terminology
Medical Insurance Billing
MS Office 2013 (Excel, Word)
Excellent Customer Service
Multiple line phone system
Excellent written and verbal communication skills
REFERENCES: Available upon request
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