Sales Associate Customer Service
Resume:
Michelle Alvarez
poughkeepsie NY *****
*****************@*****.***
Authorized to work in the US for any employer
Work Experience
Merchandise Handler
Gap Inc. - Distribution Center - Fishkill, NY
November 2021 to Present
• Picking
• Packing
• Sortation
• Induction
Professional Residential Cleaner
Mom + Daughter - Poughkeepsie, NY
January 2019 to October 2021
• move in cleans
• move out cleans
• deep cleans
• weekly cleans
• vacation rentals
ASSISTANT MANAGER
HUNGRY HOWIE'S - Myrtle Beach, SC
May 2016 to November 2018
• Oversaw day to day restaurant operations
• Opened and closed restaurant
• Managed a group of team members
• Made bank deposits and money orders on behalf of District manager
• Provided excellent customer service to all guests in a timely manner
• Promoted to Assistant Manager after a Month training Customer Service/Sales Associate
HANNAFORD - Pawling, NY
August 2012 to January 2016
• Assisting customers with questions or concerns.
• POS system utilization.
• Opening and closing store.
• Handling Money transactions and cash drawer balancing.
• Assisted customers with a warm and professional attitude
• Answered general questions
Emergency Medical Technician
Empress Ambulance - Yonkers, NY
March 2001 to November 2012
• Responding to 911 medical emergency calls for the city of Yonkers
• CPR
• First aid
• Basic Medical Terminology
• Wrote legal medical reports (PCR)
• Treating and Transporting Medical Emergency Patients Education
High school diploma in Fashion Design
Saunders Trades & Technical High School - Yonkers, NY September 1989 to June 1993
Skills
• Cash Handling
• Inventory
• Sales
• Customer Service Skills
• Management
• Scheduling
• training
• EMT Experience
• Assistant Manager Experience
• POS
• Supervising Experience
• Leadership
• Hospital Experience
• Shift Management
• Microsoft Word
• Quality Assurance
• Residential Cleaning
• Team Management
• Order picker
• Warehouse experience
• Warehouse distribution
• Materials handling
Certifications and Licenses
CPR/First Aid
February 2023 to February 2024
Security Guard Certification
February 2023 to February 2025
EMT-B
August 2001 to August 2012
Assessments
Warehouse safety — Expert
January 2023
Using safe practices in a warehouse setting
Full results: Expert
Cleaner fit — Expert
February 2023
Measures the traits that are important for successful cleaners Full results: Expert
Customer focus & orientation — Proficient
February 2023
Responding to customer situations with sensitivity Full results: Proficient
Work style: Reliability — Proficient
December 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Attention to detail — Proficient
January 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Security guard skills — Proficient
February 2023
Assessing risks, enforcing security standards, and handling complaints Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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