Dana Lee 210-***-**** adwg9n@r.postjobfree.com

**** ****** ** #*

San Antonio, TX 78240

Work Experience

Miracle Body and Paint, 6217 Grissom Rd San Antonio, TX 78238 210-***-****

Office Manager/Sales/Estimator

November 2021 to December 2022,

Client in take as I am 1st point of contact, answering multi line phones. Document preparation to upload to CCC system as well as learning the estimating process for potential clients. Assisting in the rental division organization and implementing new procedures. Assist in customer complaints and resolving them quickly and profitable to company.

Exxcel Exteriors, 13423 Blanco Rd #312 San Antonio, TX 78216 210-***-****

Office Manager/Inventory Control/HR

April 2008 to November 2021

1st year reduce materials loss from 36% down to 12% by proper ordering and on-time scheduled.

deliveries. Establishing proper accounting of labor and documentation of materials cost for each

project. Liaison between crews and supervisors. Assisted in cost analysis for bid proposals for increased

profitability.

Streamline Collision, 106 E. Turbo San Antonio, TX 78216 210-***-****

Office Manager/Inventory Control/ Customer Services

June 2008 to April 2012

Contributed to a 25% increase in sales and 30% decrease in lost prevention by excellent ordering,

proper documentation of parts, the accuracy of deliveries by spotting defects or inaccurate part numbers.

Reestablished customer relations and built rapport with vendors, insurance adjusters and agents.

Education & Honors Awards

ITT Technical Institute - San Antonio, TX National Honors Society

Associate Degree in Applied Science – Paralegal May 2010

May 2008 to May 2010 For maintaining a 3.8 or above for all course studies at ITT.

Mt. Vernon High School - Mount Vernon, IL

High School Diploma

August 1985 to May 1989

References

1.Adrian Balderas 210-***-**** Years known 15

Former boss from Streamline Collision & still friend

2.Chuck Rose 210-***-**** Years known 8

Special Forces Fiesta Committee & friend

3.Michael Arvelous 210-***-**** Years known 3

Former supervisor Miracle Body & Paint, & still friend

Skills

• Inventory Control • Administrative Experience • Shipping & Receiving

• Office Management • Recruiting • Employee Orientation

• Project Management • Supply Chain • Microsoft Excel

• Bookkeeping • Warehouse Experience • Time management

• Multi-line phone systems • English • Conflict Management

• Management • QuickBooks • Accounts Payable

• Microsoft Outlook • Interviewing • Research

• Communication skills • Computer skills • Auto estimating

• Construction estimating • Customer service • Financial Report Writing

• Event Planning • Personal Assistant Experience • Accounts Receivable

• Purchasing • Payroll • Quality Assurance

• Merchandising • Pricing • Forecasting

• SAP • Employment & labor law • Analysis skills

• Accounting programs • Office Suite • Paralegal courses

Assessments from Indeed

Mechanical knowledge — Proficient

February 2022

Understanding and applying mechanical concepts and processes

Full results: Proficient

Attention to detail — Proficient

November 2021

Identifying differences in materials, following instructions, and detecting details among distracting

information

Full results: Proficient

Supervisory skills: Motivating & assessing employees — Proficient

February 2022

Motivating others to achieve objectives and identifying improvements or corrective actions

Full results: Proficient

Customer focus & orientation — Highly Proficient

November 2021

Responding to customer situations with sensitivity

Full results: Highly Proficient

Data entry: Attention to detail — Proficient

November 2021

Maintaining data integrity by detecting errors

Full results: Proficient

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