Program Manager Business Intelligence

Charles Jankowski

**** ***** ******** **. *****, TX 75025 214-***-**** *******@*****.***

Objective

Seeking a position to leverage my talents as a problem solver and dedicated professional. I want a challenging experience that will provide professional growth and allow me to contribute to the strategic direction of the company.

Education

MASTER OF BUSINESS ADMINISTRATION DECEMBER 2013 UNIVERSITY OF TEXAS AT ARLINGTON

· Major: Business Administration

BACHELOR OF SCIENCE MAY 1994 FLORIDA STATE UNIVERSITY

· Major: Business Management

Skills & Abilities

· I have proven ability to lead and direct teams that have ranged in size from 4 to 30 people.

· I excel in my communication abilities both written and orally. I strive to keep management informed and work to instill a responsibility of good communication within my team and am keenly aware of the importance it has on the overall success of our team and organization. I am continually striving to improve in these skills.

· I have had the opportunity to see many projects through to successful completion and served in roles of increasing responsibility throughout my career.

· My ability to understand and take action on complex problems has been integral in my contribution to the organization. I am able to grasp new concepts and provide insight into potential solutions quickly and in many business contexts.

· My previous experience in applications programming has given me the ability to translate business requirements into technical documentation. This has been a valuable strength as I am comfortable in both the business and technical arena and often serve as a liaison between the two.

· Dedication and loyalty in all my professional relationships is something that is very important to me. I have a respect for those I work for and the appreciation for the opportunities given to me in my career. Experience

VARIOUS POSITIONS THE EXCHANGE AUG 1994 – PRESENT

· I was provided the opportunity to work for The Exchange after graduating from college in 1994. My exposure to the organization through my father’s 28 year Air Force career helped to give me an understanding of the mission and purpose of the organization. Page 2

· Over my 28+ years of experience I have held many positions, primarily of a technical nature, but also with a strong emphasis on the business through my participation in the development and support of applications programming solutions.

Services Portfolio Manager, Enterprise Database Services May 2021- Present

· Sr. Manager reporting to VP IT-Infrastructure working closely to develop enterprise strategy, budget, and tactical roadmap for database services.

· Responsible for overseeing team of Database Administrators for the organization.

· The team has responsibility for all enterprise databases that run on multiple platforms to include Oracle, Microsoft SQL Server, and IBM DB2.

· In addition, we are responsible for administration of our corporate data warehouse. Program Manager: Business Intelligence Oct 2013 – May 2021

· Led the team of analysts and developers in the completion and delivery of technically data driven solutions.

· Served as liaison to senior leadership across multiple business units to understand their needs and opportunities to provide insights into financial performance, customer demographics and buying, sales, and operations for retail organization.

· Provided assistance and guidance to the team members to help them grow and achieve success in the projects they were involved in.

· Delivered end to end solutions focusing on both the business needs and final technical solution. Sr. BI Data Mining Analyst: Business Intelligence Apr 2008 – Oct 2013

· Developed solutions to help business partners leverage data to provide insights for retail organization.

· Worked directly with senior leadership to identify areas of focus and identify and develop optimal solutions to meet their needs.

· Position required insight on complex and ambiguous problems, as well as technical expertise and skills in critical thinking and data analysis.

· Key solutions that I developed were a Promotions Evaluation Tool, Direct Store Delivery Margin Analysis Tool, and a Top Sales and Affinity Opportunity Report. IT Branch Chief, Human Resources Mar 2001 - Apr 2008

· Sr Manager over the organization’s Human Resources IT systems.

· Worked directly with senior leadership and operations managers to evaluate business needs and opportunities.

· Managed the team of analysts and software developers to create IT solutions that were primarily engineered in-house.

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