Customer Service Restaurant Manager

ROHAN PEIRIS

***** ****** ***** *** ******* Beach, FL 33437 · 917-***-****

*********@*****.***

To obtain a position as a restaurant/bar manger where I can contribute my energy, enthusiasm, dedication, excellent work ethic, customer service skills, friendly demeanor, and past experience.

EXPERIENCE

2005 – 2015

CATERING DIRECTOR, Long Island Manor

Owned and operated a catering facility that would also double as a night club on the weekends. Facilitated the daily operations of the business from hiring/firing; revenue and inventory management; conducting site visits and booking catered events; hiring entertainment/DJs for the night club; marketing and quality control.

2015 – 2021

BAR & CATERING MANAGER, the living room

Facilitated daily day-to-day management of catering and the bar that was also a nightclub on the weekends.

2019 – 2021

BAR & RESTAURANT MANAGER, “EAT” AT the living room

Facilitated daily day-to-day management of the front and back of the house of a gastropub. Responsible for creating food menus, cocktail items, curating the wine list and marketing. Inventory and quality control as well as hiring/firing/training of staff as needed

EDUCATION

1973 - 1977

ST ANTHONY’S COLLEGE, SRI LANKA

1977 Bachelor of Science – Hotel & Restaurant Management

SKILLS

oAbility to seamless multi-task

oPersonable customer service skills

oAbility to courteously handle difficult situations

oAbility to program and operate POS systems

oAbility to manage different personalities and effectively resolve conflict

oAbility to meet and exceed weekly, quarterly, and yearly goals

oExcellent inventory management

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