Customer Service Rep

Isiah Caldwell 732-***-****

Supervisor/Customer service Rahway, NJ

*****.*********@*****.***

Maximus

****-********

Maximus – Medicaid Customer Service Rep

Take calls from members/callers

Create new applications

Manage/assist with account

Provide info

Research accounts/solve problems

Uber Eats

2020 - 2022

●Make pick up/deliveries in a timely manner

●Benefits: allow me to care and home-school my children during Covid-19 lock down

Lincoln Heritage, insurance agent

2018- 2020

●Meet with leads in their homes

●Give presentation

●Insure them

●Customer Service/phone and in-person

Atlantic Health/ Medical Transport

2018 - 2020

●Certified CPR/First Aid/oxygen support

●Covid-19 patient safety trained

●Safely transport patients to/from appointments

●Patient/customer service and attentiveness

●Driver safety paramount

(reason for leaving, Covid numbers w/patients too high)

Inventory Mgr - Lomans Auto Mall

2012-2018

●Track/record top selling vehicles

●Order and replace top selling vehicles

●Supervise lot attendants to maintain property

●Provide customer service for customers pre-order

(company closed down in 2018)

Education/ Licenses/certifications

●Roselle HS, NJ

●Chubb Institute - Certified computer tech

●Licensed Insurance agent/Lincoln Heritage

●Certified CPR/First Aid/oxygen support

Additional Skills

Provide outstanding customer service

Work well under pressure

Successfully defuse and de escalate problems

Focus on supporting company’s interest/goals of company

Manager/supervisory

Self motivated

Work well with team and independently

Contact this candidate