Waitress

***. ***. ****

*************@*****.***

I am a skilled server with many consecutive years of food-service experience, with a focus on interpersonal communications and customer satisfaction. I am positive, friendly, and take pride in accurately recording and serving customer orders. I am a fast learner with experience using company POS systems and checking out guests/ processing payments. I greatly enhance guest experiences by using active listening skills and interpersonal communications skills.

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Skills

Excellent Communicator

Leadership Skills

Active listener/ Attention to detail

High Energy/ Conversational Skills

Multitask

Social Awareness

Excellent Memory

Fast-learning

Committed

Bilingual in Spanish/English

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Work History

Server August 2021 to Present

Dave & Busters,Inc. - Roseville, CA

Welcome newly seated guests promptly and take drink orders, fill-up water glasses

Take food orders, document special requests and communicate orders effectively to the kitchen staff

Maintain knowledge of menu and promotions, recommending specific items according to preferences and food allergies

Provide exceptional service to high volume of daily customers

Stock server areas with supplies, before, during and after shifts

Check in with guests to verify satisfaction with meals and suggests additional items

Upsell high-profit items such as appetizers, desserts, and mixed drinks to enhance sales numbers

Resolve customer concerns with friendly and knowledgeable service

Waitress

Jalisco Fresh Grill - Roseville CA

June 2019 - August 2019

Delivered quality service by providing a warm and welcoming environment

Maintained complete knowledge of restaurant menu, including daily specials

Assisted in cashiering and taking orders from customers

Served food/beverages to customers and answered questions about menu items

Bussed, cleared, cleaned, and set tables in an efficient manner

Maintained Salsa Bar by frequently cleaning the bar and bringing out salsas and chips when running low

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Education

Roseville High School August 2017 to May 2021

Diploma

Sierra College, Rocklin CA July 2019 - Present

Pursuing AA with a goal to transfer to Sacramento State University

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References

Upon request

Contact this candidate