Zoraida Castro

Patient Service Representative/

Medical Receptionist

*** * ****** ***. *** 35D

Ontario, CA 91764

909-***-****

adwg0y@r.postjobfree.com

SKILLS

Caring professional that wants growth and an opportunity to learn to further develop my skills as a Patient Service Representative position; where I bring my empathetic, communication, and detailed-oriented skills to always provide quality customer service.

EXPERIENCE

IHSS, San Bernardino County - Provider to several clients including parents

January 2012 - PRESENT (on the registry list for San BernardinoCounty)

●Maintained household: Shopping, Cleaning, Cooked, Drove.

●Maintained client healthy and clean hygiene. Give prescriptions per physician orders.

●Kept receipts of all purchases.

Lowes Home Improvement, Chino Hills - Seasonal Sales Associate

February 2019 - July 2019

●Provided excellent customer service on sales floor while maintaining sales floor safe and clean at all times.

●Checked inventory on computer and ordered supplies as needed.

●Back-up Cashier

Amazon, Eastvale - Warehouse Associate

November 2018 - February 2019

●Checked inventory on computer and packaged orders in a very fast paced environment

●Stocked boxes as needed.

David and Margaret Group Home, LaVerne, CA - Child Care Worker

October 2016 - October 2018

●Supervised female residents,, ages 12 to 19, who were award of the court in a home-like setting, a house parent: Drove, cooked, and supervised cleaning

●Scheduled appointments appropriately for each resident and safely drove clients to doctor’s, school and outings.

EDUCATION

HealthStaff Training Institute - Medical Billing and Coding Program

March 2023 expected to graduate May 2023

UC Santa Cruz, California - Biology

Septemember 1993 - March 1999

Certificates

First Aid Certificate

Vaccinated With Covid 19

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